Company DescriptionAbout Chamberlain University Chamberlain University has a 130-year history and the mission to educate, empower, and embolden diverse healthcare professionals who advance the health of people, families, communities, and nations. Our regionally accredited University is comprised of the College of Nursing and the College of Health Professions. Our College of Nursing offers a Bachelor of Science in Nursing (BSN) degree program at 23 locations and online post-licensure degree programs and certificates including RN to BSN, RN to MSN, a Master of Science in Nursing (MSN) with six Specialty Tracks, and a Doctor of Nursing Practice (DNP). Our College of Health Professions offers online options with a Master of Public Health degree, Master of Physician Assistant Studies, Public Health Certificate programs, and a Master of Social Work degree. Learn more about Chamberlain University, part of Adtalem Global Education, at There is one very significant way Chamberlain is different than other Universities - Chamberlain Care®. Healthcare education is offered in a culture of service excellence and care in four ways: care for self, care for colleagues, care for patients/clients, care for all. By living Chamberlain Care®, we’ve built a culture in which colleagues and students thrive and we graduate extraordinary healthcare professionals who transform the health of people worldwide. Chamberlain Care® is the guiding principle we provide to each other and to our students to help our students achieve their goals, reach their dreams and impact healthcare at a national level. If you're ready to live Chamberlain Care®, we invite you to apply today!We operate on a hybrid schedule with four in-office days per week (Monday–Thursday). This approach enhances creativity, innovation, communication, and relationship-building, fostering a dynamic and collaborative work environment. Job DescriptionChamberlain University is seeking an enthusiastic and dedicated Admissions / Enrollment Representative to join our team in Lisle, IL. As an Enrollment Representative, you will play a crucial role in guiding prospective students through the enrollment process, providing exceptional customer service, and supporting our mission to transform healthcare education.Proactively contact and respond to prospective students via phone, email, and text messages, utilizing effective contact strategiesAssess and qualify prospective students through interviews to determine if our programs align with their academic and professional goalsGuide applicants through the enrollment process, collaborating with other departments to ensure positive application progression and student satisfactionBuild and maintain strong relationships with prospective students in a high-volume environmentRemain compliant with university standards and policies while operating in a student-centric mannerAdapt quickly to changes and implement updates efficientlyWork collaboratively in a team environment to support new student enrollment goalsRepresent Chamberlain's culture of care and embody our TEACH values (Teamwork, Energy, Accountability, Community, Heart) in all interactionsParticipate in ongoing training and professional development opportunitiesPerform other duties as assigned by managementQualificationsBachelor's degree preferredExceptional verbal and written communication skillsStrong interpersonal skills and ability to build rapport with diverse individualsProficiency in computer skills, including Microsoft Office programsExperience in customer service or sales preferredAbility to prioritize tasks and multitask effectively in a fast-paced environmentDemonstrated eagerness to learn, retain, and implement new informationStrong attention to detail and ability to maintain accurate recordsFlexibility to work a varied schedule, including some evenings and weekends, to accommodate student and organizational needsAccess to a designated work-from-home office space with reliable high-speed internetAbility to work independently and collaboratively as part of a teamStrong problem-solving skills and ability to think criticallyEmpathetic approach to understanding and addressing student concernsGoal-oriented mindset with a focus on achieving enrollment targetsWorking Hours: On-site: 2 days per week, 8:00AM – 5:00PMRemote: 2 days per week, 10:00AM - 7:00PM/11:00AM - 8:00PMFridays: Remote, 8:00AM – 5:00PM#ATGE#LI-ATGEAdditional InformationIn support of the pay transparency laws enacted across the country, the expected salary range for this position is between $21.83 and $24.04. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits. Adtalem offers a robust suite of benefits including:Health, dental, vision, life and disability insurance401k Retirement Program + 6% employer match15 Days of Paid Vacation Days each Calendar Year12 Paid Holidays + 2 floating holidays For more information related to our benefits please visit: Equal Opportunity – Minority / Female / Disability / V / Gender Identity / Sexual Orientation
Job Title
Admissions / Enrollment Representative