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Job Title


CareScout Operations Administrative Intern – Summer 2026


Company : Genworth


Location : Richmond, VA


Created : 2025-09-23


Job Type : Full Time


Job Description

Join us on a mission to simplify and dignify the aging experience. We are the children, siblings, neighbors, and friends of those navigating the fragmented and confusing system of long-term care. Our team is ferociously curious and relentless in our pursuit of a better system – and we are deeply committed to a sense of belonging for all, in all phases of life.We’re creating a new experience for care seekers and their families, bringing together long-term care options, non-healthcare resources, education, and human support into one place. We work hard, we have fun, we care about each other, and we share the mission. If this sounds like a place where you could thrive, join us!CareScout is a wholly owned subsidiary of Genworth Financial, Inc, a Fortune 1000 provider of products, services and solutions that help families address the financial challenges of aging.Position TitleCareScout Operations Administrative Intern – Summer 2026Position LocationThis position is available to remote applicants residing in states/locations under Eastern or Central Standard Time: Alabama, Arkansas, Connecticut, Delaware, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Nebraska, New Hampshire, New Jersey, New York, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Virginia, Washington DC, Vermont, West Virginia or Wisconsin.Your RoleAt CareScout, we welcome your technical skills and visionary thinking as an administrative intern. You will be supporting the Field Team Network by assisting with administrative duties.What You Will Be DoingPerforming administrative tasks such as email communications, contacting Field Team Partners when information/documentation is needed, taking meetings note or organizing document storageReviewing current processes, including live observation, for purposes of improving processes; includes updates of documentationMay participate in time studies, including shadowing of team members to document tasks and time spentMay perform quality review of calls or transactions to support excellence in customer serviceOther projects/tasks to support the business that align with skill or desired growth of the applicantMust Have/What You BringCurrently pursuing a Bachelor’s DegreeAbility to work up to 40 hours per week during the summerProficient in Microsoft Office and Excel, able to work with multiple monitors.Clear, professional communication, both written and verbalReliable, energetic, detail and goal oriented, able to follow instructionsWhy Work at CareScoutWe have a real impact on the lives of the people we serveWe work on challenging and rewarding projectsWe give back to the communities where we liveAdditional InformationThe hourly rate for this role is $16-$17