At Genworth, we empower families to navigate the aging journey with confidence. We are compassionate, experienced allies for those navigating care with guidance, products, and services that meet families where they are. Further, we are the spouses, children, siblings, friends, and neighbors of those that need care—and we bring those experiences with us to work in serving our millions of policyholders each day. We apply that same compassion and empathy as we work with each other and our local communities. Genworth values all perspectives, characteristics, and experiences so that employees can bring their full, authentic selves to work to help each other and our company succeed. We celebrate our diversity and understand that being intentional about inclusion is the only way to create a sense of belonging for all associates. We also invest in the vitality of our local communities through grants from the Genworth Foundation, event sponsorships, and employee volunteerism.Our four values guide our strategy, our decisions, and our interactions:Make it human. We care about the people that make up our customers, colleagues, and communities.Make it about others. We do what's best for our customers and collaborate to drive progress. Make it happen. We work with intention toward a common purpose and forge ways forward together. Make it better. We create fulfilling purpose-driven careers by learning from the world and each other. POSITION TITLEProgram Manager, Benefit SolutionsPOSITION LOCATIONRichmond, VALynchburg, VAYOUR ROLEAs a member of the Project & Supplier Management Office, you’ll play a crucial role in overseeing actuarial initiatives that support our company’s ability to analyze, forecast and manage financial risks associated with the products delivered to our policyholders—now and in the future. The projects supported by this role will focus on developing & implementing Benefit Solution Strategies to increase risk resiliency & reduce tail-risk for the riskiest parts of our US Life Insurance (USLI) long-term care line of business. In this role, you will partner with individuals across operations, marketing & technology, which requires a breadth of technical and project management skillsets.What you will be doingLead Benefit Solutions Program, a complex, strategic, high-impact program comprised of many multiple projects with significant cross-functional engagement including actuarial, operations, marketing, legal / compliance, reinsurance & ITAssist USLI actuarial & IT leaders with prioritizing initiatives aligned to business strategy and managing tactical coordination of these areas to deliver integrated execution. As needed, participate in functional meetings or lead functional specific prioritization meetings to facilitate this objective.Assist, as needed, with building project business cases and funding requests, to include validating cost and benefit assumptions with stakeholders, resource managers and process ownersAssist with supplier engagement, if necessary, to refine business cases, execution of Request for Proposals (RFPs) and enablement of implementationCoordinate effective interface with executive leadership, keeping them informed of critical performance indicators including project status, risks/issues, budget, etc. and ensuring that key decisions are made timely and aligned to program goals and business strategyResponsible for the overall heath and governance of all projects and activities performed under the Benefits Solution Program, whether directly managed or administered by other Project Management resourcesManage projects using widely accepted project methodologies; consistently apply project management tools and methods to manage project scope, schedule, cost, risk, quality, communication, resources and suppliersDevelop and integrate plans for large cross-functional programs requiring multiple work-streams and sub-plans; assist in developing appropriate program structures for applicable projectsWhat you bringBachelor’s degree or equivalent experienceMinimum of 7 years of project management experienceDemonstrated success managing large, cross functional projects (>$250K, > 6 months) that have significant IT build components and process re-engineeringHighly proficient and scoping and structuring ambiguous work, effectively mitigating major risks and moving challenging projects forward by finding the team clarityDemonstrated ability to develop strategic relationships and lead customer focused projects across organizational boundariesDemonstrated thought leadership in support of the development of program strategies and execution roadmapsDemonstrated ability to coach less experienced project managers in project managementExcellent planning, organizational and execution skillsStrong communication -- oral, written, interpersonal and presentation skillsResults oriented, ability to meet and exceed objectives and handle multiple deadlines and prioritiesStrong analytical and business problem solving skillsProficient in various MS Personal Computing Programs (e.g., Excel, Word, Outlook, PowerPoint, Teams)Nice to havePrior experience with large IT related projects and business transformationsPMI (Project Management Institute) CAPM or PMP certificationExperience using MS Project and Visio (or similar tools) at intermediate to advance levelFamiliarity with Life, LTC and Annuity insurance productsPrevious experience in finance, risk management, operations or actuarialEmployee Benefits & Well-BeingGenworth employees make a difference in people’s lives every day. We’re committed to making a difference in our employees’ lives.Competitive Compensation & Total Rewards IncentivesComprehensive Healthcare CoverageMultiple 401(k) Savings Plan OptionsAuto Enrollment in Employer-Directed Retirement Account Feature (100% employer-funded!)Generous Paid Time Off – Including 12 Paid Holidays, Volunteer Time Off and Paid Family LeaveDisability, Life, and Long Term Care InsuranceTuition Reimbursement, Student Loan Repayment and Training & Certification SupportWellness support including gym membership reimbursement and Employee Assistance Program resources (work/life support, financial & legal management)Caregiver and Mental Health Support ServicesADDITIONAL At this time, Genworth will not sponsor a new applicant for employment authorization for this positionNo agencies please
Job Title
Program Manager, Benefit Solutions