Job Title

OverviewCoordinates and ensures notification of lab test results to ensure appropriate follow-up care and regulatory compliance. Adheres to VNS Health policy to manage communication and collaboration with, including but not limited to, the Primary Care Practitioners, Care Managers, physicians, family members, care givers, and the interdisciplinary team (IDT). Works under general supervision. What We Provide: Referral bonus opportunities     Generous paid time off (PTO), starting at 30 days of paid time off and 9 company holidays   Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life Disability    Employer-matched retirement saving funds   Personal and financial wellness programs    Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care     Generous tuition reimbursement for qualifying degrees   Opportunities for professional growth and career advancement    Internal mobility, generous tuition reimbursement, CEU credits, and advancement opportunities      What You Will Do: Reviews and follows-up on all laboratory test results. Communicates and sends copies of results to patient and primary provider.Maintains records and tracks test results that are completed and outstanding. Communicates to the patient and their Primary Provider about said results. Assist team internally with communication to the patient’s PCP of urgent/emergent results and report back interventions and plans for patient notification. Assists with notifications, as appropriate.Follows-up with patients on tests left in the home which are pending to be sent back to the lab vendor for analysis. Provides encouragement and education through motivational interviewing to complete test and return the test to the laboratory for analysis.Collaborates with the interdisciplinary care team and provides education/teaching to patients on simple medical concerns.Reviews clinical visit notes and reports for relevant patient data that needs to be made available to the patient and their Primary Provider (PCP). This includes a copy of the complete visit notes with recommendations and points-of-care test done at the time of an in-home visit.Communicates patient follow-up including specific outcomes/ problems, goals and interventions, designed to meet the patient’s needs, to the appropriate team members in a manner that is focused and reflects knowledge/understanding of patient condition/progress and next steps. Addresses patient concerns at time of visit to ensure satisfaction with overall services provided and uses motivational interviewing techniques to foster behavioral changes. Reports back to internal team to follow-up and discuss plan/next steps and responsible partiesDemonstrates awareness of circumstances necessitating revisions to the plan of care, such as changes in the client’s condition, lack of response to the care plan, preference changes, transitions across settings, and barriers to care and services, and communicates with NP, Associate Clinical Director and Care Managers regarding plan of care.Assists with weekly management of IDT meeting including the completion of IDT forms by designated due date each week, managing action items by ensuring responsible parties are following up by due dates. Updates the action item log with outcomes, maintaining accurate minutes and storing files in the designated folders for team access. Notifies IDT of issues or challenges in meeting these expectations timely.Participates in the Quality Assurance program as directed by Quality leadership.Participates in special projects and performs other duties as assigned. QualificationsLicenses and Certifications: License and current registration to practice as a Licensed Practical Nurse in New York State Required. Case Management, or other applicable certification Preferred Education: LPN degree from an approved program RequiredWork Experience: Minimum of three years of experience as a Licensed Practical Nurse Required. Minimum of two years of care management experience required Pay RangeUSD $25.46 - USD $31.86 /Hr. About UsVNS Health is one of the nation’s largest nonprofit home and community-based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well-being is what drives us — we help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 “neighbors” who look to us for care. Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.