Job Title

 AUTOMOTIVE SERVICE MANAGER$100,000 Opportunity!Service Department Experience RequiredAn import dealer in Charleston SC needs to hire a 'Hands-On' Service Manager to run a High-Volume Service Department while controlling costs, maintaining good employee relationships, obtaining sales and profit objectives, and building a loyal clientele. The ideal candidate will be a team-builder, team-player, and customer-focused, organized, and highly motivated.  Why Join Us?As a Service Manager, you'll play a vital role in shaping the customer experience and driving operational excellence. We offer a supportive team environment, growth opportunities, and the resources of a respected automotive brand. We offer: $100,000 opportunity!Performance bonusesHealthcare and Dental insurance options401(k) retirement planPaid vacationFast-paced work environment  Responsibilities - Service Manager:Oversee the Service Department, Technicians, Service Advisors, Service Call Center, Valet, Detailers, and Service LaneForecast goals and objectives for the department and strive to meet themWork with the Parts Manager to ensure a timely turnaround of parts needed for internal jobsWork with Shop Foreman to ensure customers vehicles are serviced properly and in a timely mannerAttend Manager meetings and conduct Service Department meetingsMust be results- driven, highly energized, and a customer service-oriented leaderMust have a passion for taking care of customersHandle and resolve customer complaintsMotivate, train, develop, and reward employeesWill communicate with customers about maintenance and service work needed efficientlyContinue to maintain The Rossi Auto Groups value, quality, integrity, and CSI  Qualifications/Requirements - Service Manager:Previous dealership Service and Parts experience preferred but we will train candidates with Service Advisor experienceKnowledge of dealership warranty process and policies; dealership financial statements; principles and processes for providing customer serviceExperience with automotive software, DMS, Xtime, etc. is a must as our process is completely digitalThe ability to identify causes of operating errors and the knowledge to create and implement corrective actionsThe ability to use good judgment in challenging situationsA professional demeanor when interacting with customersMust have a valid driver's license and have and maintain an acceptable, safe driving record.Please upload your resume. Completing the online assessment will grant you priority consideration!Must be authorized to work in the U.S. without sponsorship and be a current resident.Must pass pre-employment testing to include background checks, MVR, and drug screening.We are an Equal Opportunity Employer. All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status.