Job Title

Beth Abraham Center is hiring a Resident/Hospitality Ambassador in Bronx, NY.Must have a background in hospitalityDuties :Welcomes new Residents & their families to ensure a smooth, hassle-free move.Makes sure rooms are clean & ready before welcoming new Residents.Introduces new Residents & their families to life in our “Home” and shows them around the Facility.Coordinates between new residents & unit managers to ensure their quick evaluation upon arrival.Follows up within three days of arrival to ask “How are you doing and what can we do to make it better/easier for YOU”Makes three round per day on every floor to discuss Residents’ needs and concerns.Maintains a daily log with questions, concerns and issues raised; and any follow up steps taken.Submits logs to the Director of Resident Quality daily.Assists Residents with the discharge process & follows up the next day.Help where help is needed, be a team player and assist in any problem area.Requirements:Demonstrate passion & enthusiasm to work with elderly ResidentsMin. - high school diploma or equivalent.Bachelor’s Degree is preferredExperience in LTC Community Relations policies a plusExcellent interpersonal & communication skillsAbility to multi-task as well as stay on task & concentrate with constant interruptionsAbout us:Beth Abraham Center for Rehabilitation and Nursing is a 448-bed rehabilitation and skilled nursing facility with impressive Resident and family satisfaction ratings. A vital part of the Bronx community, the facility has a long history of providing a warm and nurturing environment, allowing each resident to get stronger, healthier, and happier. Our staff is committed to ensuring the highest quality of life for all our residents. We want them to leave Beth Abraham Center with dignity and independence. Beth Abraham Center is a proud member of the Centers Health Care continuum.Equal Opportunity Employer –M/F/D/V