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Job Description:Administration Manager – Event & Crowd ManagementBEST Crowd Management | Full-TimeBe the Backbone of Live EventsBEST Crowd Management is seeking a highly organized, people-focused Administration Manager to play a critical role in supporting live events and venue operations. This position serves as a key extension of overhead management—bridging the gap between frontline staff and leadership to ensure our events are fully staffed, compliant, and running smoothly.If you thrive in fast-paced environments, love coordinating teams, and want to make a real impact behind the scenes of exciting live events, this role is for you.Compensation: $55,000 - 60,000 / yearWork Location: Austin, TXBenefits: Medical, Dental, Vision, 401(k), Employee Assistance Program, Paid Time Off   What You’ll Do Hiring, Staffing & Administrative Leadership Lead recruitment efforts including interviewing, onboarding, and coordinating new hire orientationsAssist with recruiting and onboarding NPO volunteers for all eventsSupport the development and execution of training programs to enhance staff performanceUnderstand and manage the staff licensing process, ensuring 100% on-site compliancePlay a key role in scheduling, ensuring events are properly staffed and all team members are informed and confirmed for their shifts Staff Engagement & Retention Own the staff engagement strategy using digital tools to communicate clearly, creatively, and consistentlyManage account conversion-to-post data to exceed expectations and drive continued staff participationEnsure company attendance policies are clearly communicated and consistently followedDevelop and execute creative staff recognition initiatives within budgetary guidelinesConduct post-event evaluations to identify successes and improvement opportunities What We’re Looking For Minimum Qualifications 1–3 years of professional-level experience requiredPrior experience in security, event staffing, law enforcement, military, or EMS preferredAt least one year of experience in customer service, security, or a related fieldAbility to work a flexible schedule, including nights, weekends, holidays, and overnight event shiftsStrong ability to manage time-sensitive communications with staff, clients, and leadershipExcellent judgment, discretion, and professionalismStrong written and verbal communication skills in EnglishAdaptable, solution-oriented, and calm under pressureAbility to pass a background check Physical & Work Environment Requirements Ability to stand or walk for extended periods (up to 10 hours)Occasionally required to climb, stoop, bend, reach overhead, or work in confined spacesMust be able to lift, push, or pull up to 45 poundsWork may occur outdoors in varying weather conditionsVision requirements include close, distance, color, peripheral, and depth perception Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Why Join BEST Crowd Management? Be part of high-energy live events and meaningful venue operationsWork with a team that values professionalism, engagement, and growthMake a direct impact on staff experience, safety, and event successOpportunity to grow within a respected crowd management organizationequal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, BEST Crowd Management complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. It is also the policy of BEST Crowd Management not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment.#BEST