Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world.At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers"”delivering reliable connectivity and groundbreaking digital experiences.Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve.We offer a robust benefits package that includes rewards, recognition programs, and employee discounts"”ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere.A Day in the Life of the Manager, Small Business:Responsibilities include:Develop positive relationships within the region's communities and develop key territory strategies towards acquiring new businessMeet individual performance and team quota requirementsSuccessfully recruit, hire, train, and manage small business sales executives to exceed small business sales quotasMotivate team to successfully implement business planManage and track day-to-day sales activityTrain and work with the sales team in the field on a daily basis to build competencies and develop the teamEnsure all required paperwork is legible, complete, and submitted in a timely mannerSeek opportunities with customers to enhance the company's image; customer focused, and ensures team represents company image and products in a professional manner. Shows respect to internal/external customers.Preferred Qualifications:Excellent oral, written, and motivational skillsProficiency in interacting with customers in a polite, professional manner; maintain a thorough understanding of, and is able to effectively communicate, systems' prices, channels, services and packages to sales team, customers, and potential customersDemonstrated track record of leading sales teams and exceeding sales quotas in previous positionsKnowledge of the cable or CLEC industry, regional communities, customers and staffHighly productive and ability to prioritize multiple tasks to maximize customer acquisition and retentionAbility to create a prospecting culture within the sales teamAbility to effectively work and communicate with cross functional partners, customers, and senior leadersAbility to facilitate a harmonious team environmentAbility to problem solve and handle escalations timelyAbility to have a flexible schedule; some nights and weekends requiredPossess established relationships with networking groups, including local Chambers of CommerceStrong organization skills with attention to detail and accuracyHighly proficient using MS Office products: Word, Excel, and Power PointWillingness and ability to quickly learn and understand the cable industry, regional communities, and customersMust be able to sit, stand or walk for extended periodsMust have ability to frequently use repetitive motions of the wrist, hands and/or fingersMust be able to work in a standard office environment; no hazardous or disagreeable work conditionsValid Driver License and satisfactory driving record as determined by the CompanyEducation:College degree and/or 5+ years of relative experienceWe're Proud to Offer a Comprehensive Benefits Package Including:401k retirement plan, with employer matchInsurance options including: medical, dental, vision, life and STD insurancePaid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organizationFloating Holiday: 40 hours per yearPaid Holidays: 7 days per yearPaid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local lawsTuition reimbursement programEmployee discount program*Benefits listed above are for regular full-time positionBase Salary:The base salary range for this position is $105,000 - $110,000, plus opportunities for bonus, benefits, and commission, if applicable. The base salary range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to Illinois and may not be applicable to other locations:Commissions at plan: Targeted commissions at full attainment are fifty-two thousand dollars annually. Our sales total compensation offers the potential for significant upside above targeted earnings for those who overachieve their sales targets.Our Mission Statement:* Take care of our customers* Take care of each other* Do what we say we are going to do* Have funAstound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.
Job Title
Manager, Small Business