Job Title

Administrative AssistantCompany: Cook's Waste Paper & Recycle, a Waste Connections CompanyLocation: Brookings, South DakotaSchedule: Monday - Friday | 7:30am - 4:00pmWhy You Should Join UsAt Waste Connections, we believe in creating a workplace where empowered, self-directed team members know their contributions matter.Culture: A great place to work with a supportive, collaborative environment.Integrity: We define integrity as “saying what you will do and then doing it.” We keep our promises-to our customers and our employees.Key ResponsibilitiesManage daily administrative operations to ensure smooth workflow.Promote and adhere to Waste Connections’ standard operating procedures for efficiency, environmental responsibility, and safety.Become proficient in proprietary operational systems and software tools.Collaborate with other departments to resolve customer disputes and service issues.Handle customer interactions via phone and in person, including service orders, changes, and inquiries.Process payments, collect past-due balances, and maintain accurate records.Prepare and manage contract forms, service charges, deposits, and address changes.Demonstrate proficiency in MS Word and Excel; assist with dispatching drivers as needed.Deliver exceptional customer service that fosters goodwill and resolves complaints promptly.Perform other duties as assigned to support team success.Minimum RequirementsDetail-oriented and highly organized.Ability to read, write, and communicate effectively in English.Minimum of 1 year of administrative experience with a consistent work history.Waste Connections is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.#ACBoost