Job Title

Position SummaryBroadway Family Dentistry is seeking a reliable and detail-oriented Front Office Team Member to support daily administrative operations. This role is ideal for a college student or individual seeking part-time employment with the opportunity to pick up additional hours, including full-time coverage when needed. The front office team member plays a critical role in patient experience, scheduling efficiency, and financial coordination.Key ResponsibilitiesScheduling & Patient CommunicationSchedule, reschedule, and manage patient appointments efficientlyPerform appointment confirmation and reminder calls/textsCommunicate clearly and professionally with patients regarding appointment needsFront Desk & Administrative DutiesGreet patients warmly and assist with check-in and check-outAnswer phones, route calls appropriately, and respond to inquiriesMaintain accurate patient records in the practice management systemAssist with general office tasks such as filing, scanning, and correspondenceFinancial & Collections SupportCollect patient payments at time of serviceReview balances and assist with basic collections follow-upExplain treatment estimates, copays, and payment policies as neededTeam SupportProvide coverage for other front office staff during absences, vacations, or high-volume periodsAssist with other administrative or office duties as assignedQualificationsHigh school diploma required; college students encouraged to applyPrevious dental or medical office experience preferred but not requiredStrong communication and customer service skillsComfortable with phones, computers, and basic office softwareOrganized, dependable, and able to multitask in a fast-paced environmentAbility to maintain patient confidentiality and professionalismSchedule & Employment DetailsPart-time position with a flexible scheduleOpportunity for additional hours and full-time coverage when neededSchedule can be adjusted around class commitmentsWhy Join Our OfficeSupportive team environmentHands-on experience in a professional healthcare settingFlexible scheduling ideal for studentsOpportunity to grow skills and increase hours over timeCompensation:$15-$18/hour