Job Title

Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology.  We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world.At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers"”delivering reliable connectivity and groundbreaking digital experiences.Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve.We offer a robust benefits package that includes rewards, recognition programs, and employee discounts"”ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere.A Day in the Life of the Sales Support Specialist:Coordinate sales team activity by tracking schedules, documents, requests, processes andcommunicating relevant information to keep the team on track.Compile and distribute daily leads to field teamsGathering and organizing sales data from various sources, including CRM systems, sales reports,and market research.Creating reports and visualizations to communicate key findings to sales teams and stakeholdersDeliver consistently high standards in work performance related to written communications andexecuting consistent level of events focus on reaching serviceable homes and gross impressionsthat fit each market's service area dynamics. Assists with promotions and events preparation,calendars, on-site coordination, lead capture and distribution, analysis and results.Assist in maintaining databases, creating processes and manuals for the team.Distribute commission reports to reps in a timely manner, track and verify necessary changes,and re-distribute final reports to sales team.Developing sales forecasts based on historical data and market trends.Assists Sales Manager in planning and execution of field activations, market strategies andaction items.Monitor promotion dates, track use, alert manager of discrepancies.Track competitive offers and share with all stake-holders as needed.What You Bring to the Table:High School Diploma or equivalent required.1 year of previous Sales/Data Analyst experience supporting a sales team preferredExcellent written and verbal communication skills.Ability to establish strong interdepartmental and external working relationships with keycontributors resulting in successful sales and marketing campaignsStrong computer skills and excellent working knowledge of Microsoft Office applications (Word,Excel, PowerPoint) and Google Suite (docs, sheets, forms, sites) requiredSome evening and weekend hours requiredSome local travel requiredAble to work in a fast paced environmentStrong organizational skills and ability to prioritizeAbility to meet deadlinesDesired Skills and Expertise:Experience in telecommunications is a plusGenuinely enjoys working with a teamMaintains a professional demeanorSelf-starter and takes initiativeAbility to take new tasks and learn quicklyProblem solverWe're Proud to Offer a Comprehensive Benefits Package Including:401k retirement plan, with employer matchInsurance options including: medical, dental, vision, life and STD insurancePaid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organizationFloating Holiday: 40 hours per yearPaid Holidays: 7 days per yearPaid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local lawsTuition reimbursement programEmployee discount program*Benefits listed above are for regular full-time positionThe base salary for this position in Illinois state is $60,000 annualized, plus comprehensive benefits. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, geographical area, experience, and capabilities.Our Mission Statement:* Take care of our customers* Take care of each other* Do what we say we are going to do* Have funAstound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered.  Discrimination of any kind has no place here.  We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.