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If you are currently an employee of Herc Rentals, please apply using this link: Herc Employee Career Portal Founded in 1965, Herc Rentals is one of the leading equipment rental suppliers in North America with 2025 total revenues reaching approximately $4.4 billion. Herc Rentals’ parent company, known as Herc Holdings Inc., listed on the New York Stock Exchange on July 1, 2016, under the symbol “HRI.” Herc Rentals serves customers through approximately 602 locations and has about 9,600 employees in North America as of December 31, 2025. Job PurposeThe Field Service Specialist will communicate with rental customers and internal staff to coordinate service of equipment away from branch locations. The Field Service Specialist will dispatch field maintenance, assist in tracking costs, and input work orders. What you will do...Assist the Maintenance Supervisor with the following:Communication with all customers, internal and external – including over the phone troubleshootingProcessing of field service work ordersParts orderingCoordination of outside vendorsCoordinate and dispatch all road mechanics in a timely mannerEnsure unparalleled customer satisfaction and raise customer issues to Maintenance SupervisorAll other tasks assigned by ManagementAdhere to company policies and proceduresRequirementsHigh School diploma with experience in the heavy equipment industryPrior experience in the equipment rental industry within a service capacity SkillsUnderstanding of fleet maintenanceCustomer service resolutionAbility to develop rapport with customersInterpersonal communicationTechnical Diagnostics  Req #: 66825Pay Range: $25.00 - $27.00 per hour Please be advised that the actual salary offered for any position is subject to the company's sole discretion and may be influenced by various factors, including but not limited to the candidate's qualifications, experience, location, and overall fit for the role. Herc Rentals values its employees and provides excellent compensation and benefits packages which are not limited to the following. Keeping you healthyMedical, Dental, and Vision CoverageLife and disability insuranceFlex spending and health savings accountsVirtual Health Visits24 Hour Nurse LineHealthy Pregnancy ProgramTobacco Cessation ProgramWeight Loss Program Building Your Financial Future401(k) plan with company matchEmployee Stock Purchase Program Life & Work HarmonyPaid Time Off (Holidays, Vacations, Sick Days)Paid parental leave.Military leave & support for those in the National Guard and ReservesEmployee Assistance Program (EAP)Adoption Assistance Reimbursement ProgramTuition Reimbursement ProgramAuto & Home Insurance Discounts Protecting You & Your FamilyCompany Paid Life InsuranceSupplemental Life InsuranceAccidental Death & Dismemberment InsuranceCompany Paid Disability InsuranceSupplemental Disability InsuranceGroup Legal PlanCritical Illness InsuranceAccident Insurance Herc does not discriminate in employment based on the basis of race, creed, color, religion, sex, age, disability, national origin, marital status, sexual orientation, citizenship status, political affiliation, parental status, military service, or other non-merit factors. #Appcast