Job Title

Director, Applied AI Product Manager:  At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.  Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.  We’re seeking a future team member for the role of Director, Applied AI Product Manager to join our Innovation Team and lead AI-driven business transformation initiatives that reimagine how work gets done across the bank. This leader will combine deep technical fluency in AI systems with strong product strategy and execution experience in large, complex organizations. The ideal candidate has successfully built and scaled AI-enabled platforms, led multidisciplinary teams, and driven measurable business outcomes in regulated enterprise environments.   This role is located in New York, NY (4 days in office per week).  Role Overview:  As Director, Applied AI Product Manager, you will define and drive the strategy for AI-powered process transformation across enterprise functions. You will lead cross-functional teams to design, build, and scale agentic and intelligent automation solutions that reduce risk, improve operational efficiency, and enhance client experiences. You will operate at the intersection of Product, Engineering, Data Science, Operations, Risk, and Compliance—ensuring solutions are secure, explainable, scalable, and production-ready.  In this role, you’ll make an impact in the following ways:   Product Vision & Strategy  Define and own the product vision, strategy, and roadmap for AI-driven business process transformation initiatives with key business stakeholders  Responsible for client segment strategies, market/competitive analysis, pricing, commercialization and GTM, revenue/organic growth objectives  Align roadmap priorities to enterprise modernization, AI strategy, and operational efficiency objectives  Identify high-value opportunities for AI, intelligent automation, LLMs, and agentic architectures to eliminate manual workflows and enhance decision intelligence (transform business processes into digital products)  Translate ambiguous, complex business problems into clear product tenets, PR/FAQs, and scalable execution plans  Champion an AI-first mindset across the organization, embedding modern product thinking and experimentation frameworks  AI-Native Process Reimagination at Scale  Oversee orchestration frameworks spanning:  Event-driven architecture  APIs and microservices  Workflow engines and state management  Metadata-aware retrieval systems  Multi-agent coordination models  Balance innovation velocity with enterprise-grade reliability and governance  Partner with Engineering and Data Science to operationalize AI at scale, incorporating model lifecycle management, observability, guardrails, and performance optimization  Ensure responsible AI governance, addressing bias, explainability, privacy, data security, and operational resilience  Execution & Cross-Functional Delivery  Influence senior executives on investment prioritization and enterprise adoption  Translate complex AI and agentic concepts into clear, outcome-driven business narratives  Drive adoption through executive storytelling and structured change management  Lead a high-performing product team with strong systems-thinking capabilities  Remove blockers, align stakeholders, and ensure consistent value delivery across concurrent workstreams  Enterprise & Stakeholder Leadership  Partner with senior executives and enterprise stakeholders to align AI strategies with business objectives  Role model practice proficiency + liaison responsibilities across product, design, engineering, and commercial practices to communicate vision, strategy, progress, and measurable impact to leadership  Drive field-to-product feedback mechanisms to continuously refine AI solutions for enterprise-grade performance  Enable adoption through playbooks, governance frameworks, and change management strategies  Impact Measurement & Outcomes  Define and track clear success metrics including:  Multi-product portfolio integration, trade-off decisioning, portfolio scorecards and enterprise checkpoints (OKRs, controls)  Productivity gains and operational efficiency improvements (e.g., 20-50% time reduction)  Cost savings and automation impact  Risk mitigation and compliance enhancements  Client experience and engagement growth  Demonstrate measurable business impact through scalable AI platforms and intelligent workflow transformation  To be successful in this role, we’re seeking the following:  Required  Bachelor's degree in STEM, Economics, or related discipline   ~10+ years of progressive experience in Applied AI product management, program leadership, or AI-driven platform delivery  Strong understanding of:  Generative AI and LLM-powered systems  Agentic architectures and orchestration frameworks  Distributed systems and microservices  Event-driven design  APIs and integration layers  Metadata indexing and retrieval systems  AI lifecycle management and model performance metrics  Experience operationalizing enterprise-grade AI systems with:  Secure tenant-aware access controls  Observability and telemetry  Production reliability standards  Demonstrated ability to influence senior leadership and drive alignment across large organizations  Preferred  Experience in highly regulated industries  Experience operationalizing AI solutions for Big Tech or Fortune 500 enterprises  Certifications: CSPO, A-CSPO, SAFe POPM, CSM, AWS Cloud Practitioner, Generative AI specialization.  Advanced degree preferred  At BNY, our culture speaks for itself, check out the latest BNY news at:  BNY Newsroom  BNY LinkedIn   Here’s a few of our recent awards:   America’s Most Innovative Companies, Fortune, 2025  World’s Most Admired Companies, Fortune 2025  “Most Just Companies”, Just Capital and CNBC, 2025  Our Benefits and Rewards:  BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.      BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.    BNY assesses market data to ensure a competitive compensation package for our employees. The base salary for this position is expected to be between $100,000 and $260,000 per year at the commencement of employment. However, base salary if hired will be determined on an individualized basis, including as to experience and market location, and is only part of the BNY total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, short and long-term incentive packages, and Company-sponsored benefit programs.  This position is at-will and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation) at any time, including for reasons related to individual performance, change in geographic location, Company or individual department/team performance, and market factors.