Job Title

Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands.  Location:  Highgate Corporate Offices Irving, TX Overview: The Manager – Procurement Systems supports and assists in the management, administration, and ongoing optimization of Highgate’s procurement technology landscape, including BirchStreet and Oracle Fusion Cloud (ERP). This role provides system support to corporate and property-level users, partners closely with IT and external vendors, and plays a key role in new property openings, acquisitions, and system enhancements. Responsibilities: Procurement Systems Administration & IntegrationAssist in the management of Highgate’s procurement systems, including BirchStreet and Oracle Fusion Cloud (ERP).Support system administration of BirchStreet eProcurement, CapEx, AP/IMS, and other modules as implemented.Develop and maintain a working understanding of the integration between BirchStreet and Oracle ERP.Vendor & Stakeholder PartnershipEstablish and maintain strong working relationships with BirchStreet and Hilton Supply Management (HSM).Support troubleshooting, enhancement requests, new supplier setups, and vendor performance-related matters.Partner with the IT team to ensure consistent system information, data integrity, and user training.User Support, Training & EnablementProvide day-to-day support to procurement system users, including hotel accounting and operations teams.Deliver training, reference documentation, and related project coordination for: New module implementationsProcurement system rollouts for new property openingsAcquisitions and transitionsProvide ongoing system training, reporting support, and issue resolution to properties.Audit, Compliance & Process SupportSupport the procurement audit program to measure:Purchasing process standards and reportingEffective and consistent use of procurement systemsAssist with documentation and adherence to purchasing and receiving processes.Perform other duties as assigned. Qualifications: Four (4) or more years of experience in hospitality or a related industryBachelor’s degree or equivalent hospitality experienceHands-on experience with BirchStreet and Oracle ERPStrong knowledge of purchasing and receiving processesService-oriented and detail-focused, with a friendly and approachable demeanorStrong problem-solving skillsAbility to communicate effectively with individuals at all levels of the organizationStrong process documentation skillsKey CompetenciesProcurement systems expertiseData accuracy and governanceCross-functional collaborationTraining and user enablementAudit and compliance supportAbility to manage multiple priorities in a dynamic hospitality environment