Job Title

QA AnalystReq number:R7415Employment type:Full timeWorksite flexibility:OnsiteWho we areCAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right—whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise.Job SummaryWe are looking for a motivated QA Analyst ready to take us to the next level! If you have strong knowledge of Microsoft Products, strong ability to analyze data, and are looking for your next career move, apply now.Job DescriptionWe are looking for a QA Analyst to review and verify all key performance requirements to ensure contract compliance and track compliance with defined performance standards. This position will be full-time and onsite in Boca Rotan, FL.What You’ll DoConduct comprehensive audit and review of performance reports to ensure contract complianceCompile detailed reports identifying the contractor’s ability to execute key business processesGather and analyze statistical data from system-generated reports and use that data to measure the contractor’s ability to meet technical, functional, and operational performance requirementsReconcile results on a daily, weekly, and monthly basis and distribute to the contract managerConduct quality assurance monitoring of FTE departments and document resultsProvide coaching feedback emphasizing continuous improvement to assure key performance indicators are metReport performance results and impacts to contract complianceFacilitate calibration sessions with FTE departments to ensure consistency in the evaluation processEnsure Key Performance Indicators are met regularlyPartner with department management teams to foster continuous operational improvementsPerform other duties and/or special projects as required What You'll NeedKnowledge of Microsoft Office productsAbility to analyze data using a variety of software toolsStrong problem-solving and critical thinking skillsAbility to multi-task and prioritize effectivelyWork well under pressureStrong active listening abilitiesExcellent written and verbal communication skillsEffective collaboration skills and team-orientedExcellent organizational and PC skillsAbility to produce, interpret, and assimilate data as well as facilitation skillsStrong technical, analytical, and research skillsQuality Assurance/auditing backgroundExcellent knowledge of internal systemsPhysical Demands Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state and local standards Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc. Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor Reasonable accommodation statementIf you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to or (888) 824 – 8111.$22.85 per hourThe pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.