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Job Title


Guest Services Supervisor


Company : White Lodging Services Corporation


Location : Denver, CO


Created : 2026-04-16


Job Type : Full Time


Job Description

Description Position InformationLocation: Brush Creek Ranch Summary: Who We Are At Brush Creek Ranch, we are more than just a destination; we are an experience. Nestled in the stunning landscapes of Wyoming, we offer luxury adventure in the great outdoors. Working at Brush Creek Ranch means joining a team dedicated to creating unforgettable experiences for our guests. With a commitment to hospitality and service excellence, we foster an environment where you can thrive, grow, and bring your best self to work every day.  Responsibilities: What You’ll Do Oversee guest arrivals and departures, ensuring seamless airport pickups, luggage coordination, and comprehensive property orientations.Supervise and coordinate guest transportation operations to ensure efficient, timely service across ranch activities, dining venues, and off-site experiences.Lead by example to create exceptional first and last impressions, coaching team members to deliver warm, knowledgeable, and personalized service.Support and guide Activities Guides and entry-level staff through hands-on training and development across ranch programming.Assess the team's readiness and progressively delegate responsibility for leading introductory- and support-level activities.Maintain cleanliness, organization, and presentation standards for all vehicles and guest-facing spaces through routine inspections.Coordinate daily operational logistics to support seamless activity setup, transitions, and guest assistance.Enforce and uphold all safety standards, including responsible driving practices and adherence to activity protocols. What You’ll Bring A strong leadership presence with a guest-focused mindset and enthusiasm for the outdoors.Excellent communication and interpersonal skills, with the ability to mentor staff and create meaningful guest experiences.A minimum of 5 years of licensed driving experience with a commitment to safety and accountability.Experience or strong interest in outdoor recreation, with the ability to train and develop guiding skills in others.Proven reliability, adaptability, and the ability to thrive in a collaborative, team-oriented environment.Availability to work a seasonal schedule from early May through October.  First Aid/CPR certification or willingness to obtain upon hire.    Other information: What You Can Look Forward To Day 1 medical, dental, and vision insurance for seasonal and full-time associates.Vacation and Paid Time Off (PTO) with rollover for full-time associates.Unlimited referral bonuses.401(k) with company match after 1 month.Ranch-provided employee housing available at a subsidized rate.Three meals per day provided at no cost.Employee engagement activities that support a positive work environment.Access to hiking, mountain biking, and fishing in a beautiful natural setting.Discounts on hotel rooms, dining, and other travel and entertainment experiences.Opportunities for growth across a luxury ranch network. At Brush Creek Ranch, we are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.