Job Title

*Overview:*To be considered for an interview, please make sure your application is full in line with the job specs as found below.We are seeking an experienced and highly motivated *Senior System Administrator *to join our growing team. This role involvessupport for our managed services clients, covering *server, network, and desktop infrastructures*. The ideal candidate will be technically proficient, client-focused, and capable of managing multiple environments with an emphasis on reliability, performance, and security.*Key Responsibilities:** Implement, maintain, and support *network, server, and workstation infrastructures*, ensuring optimal uptime and performance.* Provide comprehensive *desktop and application support*, including:* New user setup* Line-of-business (LOB) applications* Hosted environments* General troubleshooting* Install, configure, and support *network hardware and services* including LAN/WAN, routers, firewalls, switches, and other security appliances.* Deliver advanced support for *Microsoft environments*, including:* Windows Server & Desktop OS* Microsoft 365 / Exchange Online* Active Directory / Azure AD* Remote Desktop Services (RDS)* Administer and support *virtualization platforms* such as *VMware* and *Hyper-V*, including provisioning, maintenance, and performance tuning.* Collaborate with internal team members and client stakeholders to provide *strategic IT guidance*, perform system evaluations, and recommend infrastructure improvements.* Coordinate with third-party vendors for hardware/software support, upgrades, and escalated issues.* Maintain accurate and up-to-date *technical documentation*, including client-specific configurations, procedures, and SOPs.* Record all work performed "” including time, notes, and expenses "” in *ConnectWise Manage* or equivalent PSA platform.*Requirements (Must-Have):** Bachelor's degree in IT, Computer Science, or a related field, *or* equivalent professional experience.* *5+ years of hands-on IT experience*, preferably in a *Managed Services Provider (MSP)* or multi-client environment.* Strong Experience in Windows Server & Desktop OS, Microsoft 365, Active Directory / Azure AD* Strong interpersonal and communication skills; able to explain technical issues to non-technical users.* Ability to *multi-task* in a fast-paced environment and work both independently and as part of a team.* Must be able to pass a background check.* Valid U.S. driver's license and reliable personal vehicle for travel to client sites.*Preferred Experience (Highly Valued):*Experience with the following tools and platforms is strongly preferred:* *Networking & Security*: Cisco, Meraki, WatchGuard, SonicWall* *Antivirus & Security*: Bitdefender or equivalent enterprise-grade solution* *Email Security*: Barracuda Cloud or similar spam filtering solutions* *Virtualization*: VMware, Hyper-V, or similar hypervisors* *Backup & Recovery*: Veeam or equivalent enterprise backup solutions* *RMM & PSA Tools*:* ConnectWise Manage (ticketing/PSA) or similar platforms* ConnectWise Automate (RMM) or similar platformsJob Type: Full-timePay: $75,000.00 - $85,000.00 per yearBenefits:* 401(k)* 401(k) matching* Dental insurance* Health insurance* Paid time off* Vision insuranceAbility to Commute:* Cromwell, CT 06416 (Required)Ability to Relocate:* Cromwell, CT 06416: Relocate before starting work (Required)Work Location: In person