Job Title

Lead GeneratorPlease double check you have the right level of experience and qualifications by reading the full overview of this opportunity below.SummaryThe Lead Generator is responsible for identifying and engaging potential customers in-store, with the goal of scheduling in-home consultations for flooring or tile installation services. This role will be responsible for initiating conversations with customers already in the store, generating interest in our services, and setting appointments for the in-home sales team. In addition to in-person interactions, the Lead Generator will also conduct follow-up phone calls and is expected to meet daily and monthly lead generation targets.FLSA Status: Hourly, Non-ExemptCompetenciesTo perform the job successfully, an individual should demonstrate the following competencies:Communication - Speaks clearly and confidently in customer conversations; writes concise professional messages and follows up as needed.Written Communication - Writes clearly; Able to read and interpret written information.Sales Orientation - Comfortable engaging customers to generate interest and schedule appointments; motivated by meeting and exceeding lead targets.Team Collaboration - Works well with store associates and sales team; shares information and supports team goals.Diversity - Promotes a harassment-free environment.Ethical Behavior - Acts with honesty and integrity; protects customer information and supports company policies.Customer Focus - Demonstrates a genuine interest in helping customers, listens to their needs, and connects them with the right services.Organizational Support - Supports the organization's goals, values, and code of ethics.Organization & Follow-up - Keeps track of appointments and tasks; follows up with leads and sales reps reliably.Time Management - Ability to schedule and complete tasks to support the business function; Ensures that deadlines are met.Professionalism - Focuses on solving conflict, not blaming; Treats others with respect and consideration; Accepts responsibility for own actions.Confidentiality and Integrity - Ability to handle sensitive information with professionalism and maintain a high level of integrity in managing confidential employee data.Quality - Demonstrates accuracy and thoroughness; Monitors own work to ensure quality.Quantity - Meets productivity standards; Completes work efficiently and on time.Safety and Security - Observes safety and security procedures; Reports unsafe conditions; Uses equipment and materials properly.Dependable - Is consistently at work and on time, produces consistent work, and applies company policies and business strategies equally to each task and assignment.PI1aff3676fbe6-30134-38976008