Saltbox makes the hardest parts of running a small online business simple.Are you ready to apply Make sure you understand all the responsibilities and tasks associated with this role before proceeding.Our workspaces transform into modern and flexible office spaces with warehouse suites, and all the perks needed to help small businesses grow.Our members run small to medium sized E-commerce businesses within a diverse group of industries including Fashion & Apparel, Health & Beauty, Entertainment, Electronics and Household Goods.You can help a small business local to your area! We're Looking For a Full Time Member Specialist Lead to join our team and work with us to deliver logistics and customer service to our Members.You should be ready for a mix of physical activity, community upkeep and partnering with members to tackle projects daily.While our locations have a warehouse appearance, this is not a typical warehouse job and gives the Member Specialist Lead the opportunity to support a real small business owner! As long as you're willing to hustle, we're willing to train you!What We Offer? We strongly value creating an environment where our employees are healthy and happy.Because of this, we are committed to generous benefits including:í¢â‚¬¢ Health benefits for individual:í¢â‚¬¢ Dental and vision are covered 100%í¢â‚¬¢ Medical is covered 100% for two different plans (Aetna) or a tiny premium for PPOí¢â‚¬¢ 401K Plan Optionsí¢â‚¬¢ Company paid long and short term disability and life insuranceí¢â‚¬¢ Vacation time, sick time and paid holidaysí¢â‚¬¢ Paid parental leaveí¢â‚¬¢ Job training opportunities, learning and professional development budgetsThe Role consists of general day-to-day building operations and leading team members of our Elastic Workforce (eForce).The eForce assists Members with a variety of tasks that will vary by member, industry and season. Responsibilities:í¢â‚¬¢ Lead a team of member specialistsí¢â‚¬¢ Train and develop team membersí¢â‚¬¢ Assist with the sales and onboarding process of workspace and services offered by Saltboxí¢â‚¬¢ Engage with Saltbox Members, help problem solve, and provide them with logistical support.í¢â‚¬¢ Receive, unload, and place incoming inventory items appropriately.í¢â‚¬¢ Monitor delivery dock and welcome delivery trucks.í¢â‚¬¢ Process, package, and ship orders accurately and efficiently.í¢â‚¬¢ Track and document shipment arrival and departure times.í¢â‚¬¢ Ensure that the building is clean, safe, and fully operational and things are running efficiently in the warehouse, kitchen, and office space.Requirements:í¢â‚¬¢ A people-first mindsetí¢â‚¬"youí¢â‚¬â„¢re approachable, communicative, and genuinely enjoy helping others succeedí¢â‚¬¢ Experience leading teams, even informally; you know how to motivate, delegate, and bring out the best in othersí¢â‚¬¢ Comfortable juggling both physical work and people interactionsí¢â‚¬"youí¢â‚¬â„¢ll be lifting boxes one minute and giving a tour the nextí¢â‚¬¢ Detail-oriented, especially when it comes to handling inventory, shipping, and member requestsí¢â‚¬¢ Familiar with (or eager to learn) tools like Slack, Parsel, Shopify, or shipping platformsí¢â‚¬¢ Previous experience in warehousing, fulfillment, retail, or logistics is a strong plusí¢â‚¬"but if youí¢â‚¬â„¢ve got hustle and heart, weí¢â‚¬â„¢ll train youí¢â‚¬¢ Ability to lift up to 50 lbs with reasonable accommodationAre you ready to join a team that values your skills and experience? Saltbox is excited to offer an hourly position with a base pay range of $20.50-22 per hour, depending on your location.We understand that the cost of living varies across different geographic markets, and we want to ensure that our compensation reflects that. If you're looking for an opportunity to grow and be valued as an hourly employee, we want to hear from you.Apply today and become a part of the Saltbox team! xijylhu Pandologic.Keywords: Customer Service Representative, Location: Denver, CO- 80218
Job Title
Member Specialist Lead