Job Title

Remote (US-Based)Make a difference"”one call at a time, with the freedom to serve on your terms. Join a network of self-employed professionals supporting patients and/or providers, helping people get the care and answers they need while enjoying flexibility.To be considered for an interview, please make sure your application is full in line with the job specs as found below.As an Independent Contractor, you willBe your own boss.Choose when and to whom you provide support services.Set your own schedule.Provide a distraction-free home office.Provide your own home office equipment.Handle customer calls, assess needs, and solve problems.RequirementsAt least 1 year of phone-based healthcare patient or provider support experience.Computer skills, including navigating multiple systems and documenting call notes.Strong communication skills and the ability to connect with diverse individuals.Ability to sit for long periods.Patience and empathy.Ability to provide services pursuant to your contract independently.Preferred QualificationsExperience in healthcare or related fields such as medical, social services, education, mental health services, or other relevant "people helping" fields.In-depth knowledge of health insurance; Medicaid and Medicare knowledge is highly desired.Comfortable with medical and health insurance terminology while refraining from offering medical advice.CompensationSubmit invoices and receive payment for completed services pursuant to contract.Pay structures vary by client program; most programs pay for productive time and may include performance-based pay.Independent Contractors are responsible for their own taxes and expenses.Application & Certification ProcessComplete an application and pass a background check.Sign an Independent Contractor Agreement.Complete a W-9 form and set up direct deposit.Complete program-specific certifications.Background CheckThe background check requires a non-refundable $25 processing fee paid directly to the background check vendor. View background requirementsComputer RequirementsSome clients may require additional security measures and equipment.Wired internet connection.Android or Apple phone.Provide your own equipment, including a Windows operating PC (Macs, Chromebooks, and tablets are not supported).Review basic technology requirementsHoursChoose your own schedule by self-scheduling 30-minute blocks.Client hours of operation will vary.Important NotesAdditional checks regarding OIG/SAM exclusion lists may be required by clients.Some clients and programs may have additional requirements and certifications.Ensure the clients you choose align with your availability and commitments. xijylhu Eligible StatesLiveops is currently accepting applications in: AL, AK, AZ, DC, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY.Remote working/work at home options are available for this role.