*Job Summary:* The Public Safety Technology Manager, under broad policy guidance and direction of the Chief of Police, is responsible for the management and direction of the technology-related physical security infrastructure and the Unmanned Aerial Vehicle (UAV) program. The technology-related physical security infrastructure would include the City's access control and security camera platforms. The Public Safety Technology Manager is also responsible for managing, controlling, and directing Police technology projects and infrastructure. This would also include supervising and monitoring the day-to-day activity of related systems, operations, initiatives, projects, and related staff. Identifies, recommends, and plans for product needs, resource requirements, training needs, technical assistance, or other help as required. As a representative of management, supports the mission, vision, strategic plan, goals and decisions of the department and the City.Considering applying for this job Do not delay, scroll down and make your application as soon as possible to avoid missing out.*Job Scope:* Supervises, coordinates and prioritizes daily activities of direct reports. Participates in the preparation, administration and monitoring of the division's budget.*Essential Duties and Responsibilities:*1. Manages and supervises Police Department technical staff and Real Time Crime Center operators. Recommends actions related to hiring, discipline, advancement, or other changes in employee status of employees. Completes performance appraisals for direct reports.2. Plans, prioritizes, and organizes work of subordinates; coordinates with multiple departments for delivery of solutions; reviews progress and directs changes to assigned IT projects as needed.3. Working at the direction of the Chief of Police and Police Department Commanders, leads in managing and directing the Police Department's technology. Researches technological solutions to current problems. Evaluates proposed solutions and leads in the implementation of the decided solution.4. Manages Police Department technology-based projects. Writes Requests for Proposal (RFP) and manages the RFP process for projects when necessary. Prepares City Council packets and presents projects to the Management Team, Finance and Budget Committee, Public Works Committee, and City Council when necessary. Establishes standards where necessary. Assists in contract editing and negotiations.5. Assists the Deputy Police Chief with evaluating and projecting long-range information technology needs. Analyzes PD goals and related IT hardware, software, training, and personnel needs and makes recommendations. Facilitates, recommends, and delivers short and long-range technology plans; gathers interprets, and prepares data for studies, reports, and recommendations; coordinates department activities with other departments and agencies as needed.6. Develop and implement goals and strategies for assigned staff that support PD organizational plans and objectives to maximize customer satisfaction and service availability within established service levels. Public Safety Technology Manager works at the direction of the Chief of Police to ensure that adequate procedures and standards are created, maintained, and practiced to ensure the effective operation of assigned services.7. Works with outside contractors and vendors to oversee tasks related to assigned projects and services for ongoing management and operation of assigned infrastructure and systems.8. Prepares reports and presentations, as appropriate, to communicate the project status to key stakeholders. Performs ongoing project management assessments to identify opportunities to improve processes and increase performance.9. Leads in managing and directing citywide technology-based physical security platforms (access control, security cameras, etc.) and citywide UAV program. Leads the city in expansion efforts of these platforms and works with other city departments to accomplish expansion goals. Develops, writes, and implements citywide policies and procedures regarding these programs.10. Assumes the roles of Video Security Administrator and Access Control Administrator for the City. Performs system administrator functions for technology-based physical security software and hardware platforms (access control and security camera systems). Ensures proper configuration and maintenance of hardware and server/client software.11. Assists in technology planning, direction, and implementation for shared emergency operations expansions such as Emergency Operations Center, Traffic Monitoring Center, Real Time Crime Center, etc. Manages technology for these facilities post-implementation.12. Advises and provides planning assistance to local businesses and school districts that wish to share physical security data with the City (security video, license plate reader, etc.) and facilitates data sharing.13. Works directly with City legal staff to write and implement Memorandums of Understanding (MOU) for local businesses and school districts to share physical security data with the City.14. Writes and maintains FAA paperwork regarding the citywide UAV program. Acts as a liaison between the FAA and the City to ensure proper authorizations are in place.*Peripheral Duties:*1. Serves as a member of other various employee committees when appropriate.2. Assists the Police Department with other non-technology-based projects when necessary.3. May be assigned as an advisor to other department and city projects that would directly affect technology.4. Performs all other duties as assigned*Performance Of The Essential Functions Of This* *Position Requires:** Ability to make rational decisions through sound logic and deductive reasoning* Ability to work independently and manage time effectively, determine priorities, recall directions and details, and to follow-through to complete performance of essential functions* Ability to effectively prioritize project assignments, track and report project status for multiple projects Public Safety Technology Manager* Ability to create and support an ethical, non-discriminatory and safe work environment*The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar or related to the position.**Minimum Qualifications*:1. Must be a United States citizen or authorized alien worker.2. Bachelor's degree in Computer Science Information Systems or a closely related field required or equivalent level of education and experience. /* An equivalent combination of education and experience may be considered.3. Three years of experience in technology project management.4. Three years of experience in enterprise-level access control and security video management (Avigilon ACC and ACM preferred).5. Three years of experience managing municipal UAV programs is preferred.6. Experience in a municipal or similar government entity is highly desirable.7. Credible work history.8. No felony convictions or commission of or participation in any felony crime, whether detected or not.9. No ongoing or repetitious history of committing or participating in Misdemeanor crimes, whether detected or not.10. If applicable, must pass required testing.*Necessary Knowledge, Skills, and Abilities:*1. Knowledge and understanding of law enforcement/emergency services practices and technology.2. Working knowledge of common IT technology including networking, security, client/server architecture, RDMS systems, SQL and production system operations procedures3. Advanced skills in Microsoft Office suite including MS Word, Excel, PowerPoint, Project and Visio.4. Exceptional skills in project management.5. Experience with writing technology policies/procedures.6. Demonstrated skills in managing police and physical security-related IT projects and project implementation.7. Ability to manage diverse technological systems efficiently and effectively.8. Ability to guide, train, direct and motivate employees;9. Ability to organize and supervise the activities of others;10. Ability to communicate effectively, verbally and in writing;11. Ability to establish and maintain effective working relationships with employees, other departments and with suppliers or the public as needed.*Principal Working Relationships: *Interacts and works with Police command staff and employees, IT staff, other city departments, federal government entities, school district staff, and local businesses, vendors, contractors and citizens.*Tools and Special Equipment: *Personal computer including word processing, spreadsheet, various project management software tools and other standard office equipment.*Public Safety Technology Manager Physical Classification:* The physical requirements of this position qualify as:* Sedentary: Ability to exert up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to raise or lower an object from one level to another, transport an object, exert force upon an object so that it moves away from or toward the force, or otherwise move objects. Sedentary work involves remaining in a seated position most of the time. Jobs are sedentary if moving around or remaining in an upright position is required only occasionally and all other sedentary criteria are met.*Physical Demands:* The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations will be considered to enable qualified individuals with disabilities to perform the essential functions. Physical demands required to perform the essential functions of this position include the ability to:* Maintain equilibrium adequate to prevent falling during activities that require movement between locations, stationary postures, descent, ascent, and required repositioning of self to access, complete essential functions and/or operate required equipment* Move self between work stations, sites and locations to accomplish assigned tasks with or without accommodation* Maintain constant contact with various items and tools in order to control their movement or to manipulate them during use and or task completion* Manipulate and/or adjust items such as switches and dials to reposition, adjust, set, place, engage/disengage* Utilize computers and other electronic devices associated with essential functions to collect, enter and retrieve data by means of typing, keyboarding or other available methods of data entry/retrieval* Access items at approximately 30" distance in any direction* Perform substantial body movements and motions in a repetitive manner as needed to perform essential functions.* Express or exchange ideas verbally and to convey detailed information or complex instructions to others accurately, loudly and/or quickly* Perceive the nature of sounds at average conversational levels with or without correction, sometimes in noisy environments. Ability to receive detailed information through audio transmission. Ability to determine hazard location and distance by sound discrimination.* Communicate via receiving, comprehending and transmitting complex and detailed instructions or information in oral or written formats and to follow-through to complete required essential functions* The visual acuity requirements of this position include the ability to:* Perform varied essential functions involving extensive reading of print and electronic data, data preparation, entry, analysis, transcription, reporting and visual inspection to insure accuracy* Visually evaluate specific forms associated with the essential functions of the position* Determine the accuracy, neatness, and thoroughness of the work assigned or to make general observations of work areas Public Safety Technology Manager*Work Environment:* The work environment characteristics described here are representative of those encountered while performing the essential functions of this job. Reasonable accommodations will be considered to enable qualified individuals with disabilities to perform the essential functions. The conditions the worker will be subject to in this position:* The majority of essential working conditions would be conducted within inside environmental conditions. Protection from weather conditions, but not necessarily from temperature changes and/or fluctuations. xijylhu * Occasional outdoor work would be necessary, including infrequent exposure to extreme cold (below 32° Fahrenheit) and extreme heat (above 100° Fahrenheit) for periods of less than one hour during short-term, normal seasonal conditions.EOEJob Type: Full-timePay: $76,933.00 - $115,401.00 per yearBenefits:* Dental insurance* Employee assistance program* Flexible spending account* Health insurance* Health savings account* Life insurance* Paid time off* Retirement plan* Tuition reimbursement* Vision insuranceWork Location: In person
Job Title
Public Safety Technology Manager