Job Title

We are seeking a high-energy, customer service-oriented Residential Community Manager to join our residential property management team.Find out more about this role by reading the information below, then apply to be considered.GENERAL RESPONSIBILITIESEnsure that residents are provided with a clean, safe, well-maintained community.Handle resident complaints and supervise all resident activitiesEnsure all maintenance requests are handled promptly and that residents are notified if parts must be ordered, causing a delay. Enforce weekly follow-up of such requestsInspect the property daily, recording deficiencies and taking necessary action, within budgetary allocations; including liability concerns and exterior light checksReview and understand all vendor contracts and enforce all requirements of the contractAdhere to all company policies and community policiesCompile weekly/monthly reports/inspections advising on the status of the property, including but not limited to: 1) The physical condition of the property 2) Liability concerns 3) Physical and leased occupancies (weekly) 4) Staffing 5) Marketing contacts (in conjunction with the Senior Leasing Agent) 6) Traffic breakdowns (in conjunction with the Senior Leasing Agent) 7) Corporate apartment status 8) Advertising - current and suggested (in conjunction with the Senior Leasing Agent) 9) An incident report (to include all safety and security incidents), including any suggestions to eliminate any future concerns 10) Any other current events, and new businesses in the areaFINANCIAL OPERATIONSAssist in the collection of rents, enforcement of banking procedures, delinquency, and all collection proceduresMaintain necessary records of all financial transactions of the propertyResponsible for maintaining all petty cash funds and records.Generate monthly Variance ReportsAdhere to all appropriate company accounting directives, including but not limited to: 1) Use of account numbers 2) Budgets, rent rolls and payroll 3) Accounts payable system and verify all bills 4) Maintain an up-to-date Budget Control Log and balance every monthSUPERVISORY RESPONSIBILITIESTrain and be responsible for work performed by all staff members under their directionHire, counsel and terminate employees following the company's policy and under the direction of the DirectorPerform written evaluations of employees and make recommendations for salary increases and/or advancement xijylhu Supervise outside contractors who may be working on the propertyEstablish schedules and assign personnel for routine maintenance and emergency coverageQUALIFICATIONSCalifornia Real Estate LicenseBroad knowledge of California Tenant/Landlord law and Fair Housing lawsCollege Degree preferredDemonstrates initiative, professionalism, integrity, and exercises confidentiality of all areas of performanceExcellent oral and written communication skillsAbility to communicate positively and professionally with residents, employees, and vendorsAbility to exercise independent judgment and make sound business decisions based on information receivedStrong management skills and leadership abilityGood customer service skillsTeam player attitude