Here at New City Microcreamery, we feel that above all else, its the people that matter most. We believe in people because once upon time people believed in us. Our incredible staff are the crown jewels of New City and we're looking for an aspiring leader to join our team full-time year-round as a Shift Lead. As we grow and expand into new locations, this could be where your growth story begins!Your playground:Supervising Front of House operationsOpening and closing the shopHandling transactions and depositsMentoring scoopersCreating waffle cone masterpiecesMaintaining the shop's allureEngaging guests and making them feel cherishedProtecting company assets and ensuring profit maximizationUpselling and adding value to the guest experienceRequirements:Hands-on experience in a high-volume, fast-paced environmentMentoring and training prowessCommunication wizardry for conflict resolution and team directionStrong attention to detail. We use Restaurant365, Toast, and Paycom to streamline processes.Your schedule:4-6 Shifts per week, 32-40 hours/week.Daytime shifts availableWeekends and holidaysAs for the perks:Pay rate: $16 to start, plus tips (Tip game strong, adding $6-$10/hour extra to your pocket - varies by location)Love dessert, great company, and unforgettable experiences? This is your momentapply today!REQUIREMENTSMust have reliable transportationAbility to work a flexible schedule, including nights & weekendsSolid customer service skillsResponsible, dependable, honestProfessional appearanceExcellent verbal skillsWhy us? Our ice cream is legendary, our vibe is family-friendly yet oh-so-trendy, and our atmosphere? Unbeatable. We're not just an Elite Restaurant Group; we're creators of exceptional experiences. Our mission? Crafting an environment where guests feel at home and team members flourish.
Job Title
Shift Leader – Store Operations