Job Title

The Client Coordinator plays a critical role in the processing and coordination of medical review cases. This position is responsible for reviewing eligibility, managing medical records, entering and tracking data through multiple client and CMS portals, and supporting the case lifecycle from intake through reviewer assignment. All responsibilities must be completed with a high level of accuracy, professionalism, and compliance with regulatory standards.This is a detail‑oriented, computer‑based role well suited for someone comfortable with high‑volume, repetitive work in a healthcare administrative environment.Key ResponsibilitiesProcess cases through CMS and client portals, including data entry, verification, and eligibility reviewPrepare, enter, track, file, and maintain documentation in internal systemsPull medical records from external client systems and upload them into internal databasesEnsure all medical records are complete, accurate, and properly documentedAssign medical records to reviewers to support insurance claim approval/denial decisionsRespond promptly and professionally to client email inquiries regarding case status, reports, and general questionsMaintain ongoing communication with QA teams regarding pending reports and workflow statusCoordinate with physicians and clinicians to assign cases and update systems accordinglyAdhere to all regulatory requirements, including HIPAA and CMS guidelinesMaintain quality, accuracy, and performance metrics related to speed and precisionRequired Qualifications2+ years of patient access or healthcare administrative experienceStrong data entry skills with high attention to detailAbility to comfortably perform repetitive tasks throughout the dayCritical thinking and problem‑solving skillsAbility to follow instructions and adapt quickly to changesProfessional and effective written communication, especially via emailComfortable working independently in a remote environmentAbility to learn new systems quicklyPreferred QualificationsIndependent Dispute Resolution (IDR) experiencePrior experience reviewing eligibilitySalesforce experience a plusExperience reading and interpreting medical records and legal or contractual documentsPrior experience writing or reviewing contracts is a strong plusTechnical SkillsProficiency in Microsoft Word, Outlook, and ExcelStrong general computer skills (browser-based systems, document management)Comfortable navigating multiple systems and databases simultaneouslyWork EnvironmentFully remote positionFirst day includes virtual training and shadowingRole is measured on accuracy and productivityMust have reliable high‑speed internet and a private, dedicated workspaceNo distractions during work hoursIdeal Candidate ProfileDetail‑oriented with an eye for accuracyDependable, punctual, and self‑motivatedComfortable asking questions rather than guessingEnjoys structured, process‑driven work in healthcareProfessional demeanor with strong work ethicJob Type & LocationThis is a Contract position based out of Rockford, IL.Pay and BenefitsThe pay range for this position is $15.00 - $15.00/hr.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)Workplace TypeThis is a fully remote position.Application DeadlineThis position is anticipated to close on Feb 4, 2026.h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.