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Job Description About the Job:Reporting to the Restaurant General Manager (RGM), the Shift Leader runs great shifts in a self-sufficient manner. This role takes ownership and responsibility to solve problems; seek help from the team when appropriate; and is willing to lead the restaurant team in culture building, best practices, and day to day functioningrequirements of the restaurant. The Shift Lead maintains the mentality that a well-run shift is the foundation of a well-run restaurant, and strives to run shifts with excellence atall times. The Day-to-Day:Ensure consistent customer satisfaction:Execute the MIC success routine and ensure responsibilities under people, customer, and service are completedEnsure that all Team Members complete their Own Your Zone tasks for their assigned position(s)Ensure that employees are clean and neat in appearancePersonally demonstrate that customer needs are the highest priorityEnsure food safety, quality, and accuracy of ordersResolve customer complaints quickly while maintaining positive customer relationsDeveloping people:Provide regular feedback to the RGM on the performance of Team MembersProvide ongoing constructive and complimentary feedback to Team MembersActively participate in the training of Team MembersHandle conflicts constructively and work with RGM to achieve resolutionAssist RGM in screening Team Member candidatesAct Like an OwnerAssist profit & Loss management by following cash control/security procedures, maintaining inventory and managing laborOversee proper product preparation, rotation, portioning, cooking, and holding timesAssist RGM with facility maintenance and ensure health and safety standards are followed at all timesMinimum Requirements Is This You?Dynamic, energetic, and positive leader, a self-starter, proactively driven to get things doneCustomer-first mindsetStrong interpersonal skillsTeam player and willingness to learn mindsetWhy Taco Bell?We truly believe that where you work matters, and we know a thing or two about what makes employees happy. Join us on our mission of feeding peoples lives with ms! We are about more than just building restaurantswe connect with our fans through their passions including sports, gaming, and musicWe know that employees want a company they can live and grow with; they crave a unique culture that fosters creativity and encourages pursuit of passion, and they look for opportunities to take risks, develop skills and learn in ways that fit their lifestyleWe foster a culture of authenticity for you to feel at home with the Taco Bell familyThis job posting is for a position in a restaurant that is independently owned andoperated by a franchisee. This means your application will be reviewed by thefranchisee who will make any hiring decisions. If hired, the franchisee will be youremployer and is alone responsible for any employment related matters.