Job Title

Location: Murray, UT (Fully Onsite)We’re hiring a Premium Billing Specialist to support high‑volume billing and payment inquiries in a fast‑paced, customer‑focused healthcare environment. This role is phone‑heavy and ideal for someone with strong communication skills, a positive attitude, and a genuine desire to help others.We’re looking for talent with a excellent customer service phone presence and at least one year of customer service experience. Healthcare or call center experience is a plus, but not required — training will be provided.What You’ll DoProvide high‑quality customer service while independently completing premium billing tasksHandle inbound calls from members and internal partners regarding billing questions and paymentsMake assigned outbound calls, including notifications for delinquent accountsResolve billing issues on the first call whenever possible, or provide timely follow‑up when additional research is neededAnswer questions, take payments, and educate members on billing and payment processesAssist members with enrolling in online billing and payment systemsVerify reinstatement eligibility and complete required documentation when applicableResearch, analyze, and problem‑solve billing issues accurately and efficientlyNavigate multiple computer systems with minimal supervisionMaintain confidentiality of personal and financial information in compliance with policiesMeet established expectations for response time, call handling time, and availabilityPass quality audits by following billing policies and proceduresPartner with other departments to correct and update member accountsA Day in the RoleSpend the majority of the day on inbound calls assisting members with billing and payment questionsTypical call volume:Open Enrollment: ~50–60 calls per dayNon‑Peak Months: ~25–30 calls per dayWeekly team huddles and monthly staff meetings (paused during open enrollment)After training, most of the shift is dedicated to phone work, with limited scheduled follow‑up timeHigh performers are encouraged to grow, take on escalated calls, and increase responsibility over timeWhat We’re Looking ForRequiredHigh school diploma or GEDAt least 1 year of customer service experienceStrong phone presence and communication skillsProfessional, reliable, and positive attitudeAbility to learn and follow billing policies and proceduresComfortable working in a fast‑paced, phone‑heavy environmentPreferredHealthcare or health insurance experienceCall center experienceExperience handling billing, payments, or account inquiries#westpriority26Job Type & LocationThis is a Contract position based out of Murray, UT.Pay and BenefitsThe pay range for this position is $20.00 - $20.00/hr.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)Workplace TypeThis is a fully onsite position in Murray,UT.Application DeadlineThis position is anticipated to close on Apr 14, 2026.h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.