Job Title

Flex Storage offers a quick, simple, and modern storage experience through highly secure storage trailers powered by cutting-edge technology. Weve reimagined the traditional storage model by replacing warehouses and moving trucks with sleek, mobile trailers designed for optimal storage conditions and swift, streamlined transport. As a fast-growing Series B startup, were looking for hands-on team members who are energized by growth, innovation, and real-world impact.Position Overview: Were hiring experienced Moving Excellence Leads to join our growing team and help deliver top-tier moving and storage services. In this role, youll take charge of on-site job execution leading moving teams, coordinating delivery logistics, and ensuring that each customers experience is smooth, professional, and stress-free. Youll act as the face of Flex in the field, combining leadership, problem-solving, and customer service to ensure successful job outcomes across residential and commercial moves.Pay Range: $18 - $20, depending on experienceKey ResponsibilitiesLead and oversee customer job sites, including trailer deliveries, pickups, and full-service moves.Manage third-party labor teams and ensure safe, professional handling of all items.Ensure jobs are completed on time and to spec, providing on-site quality control and accountability.Direct and support labor teams throughout each job.Train and coach team members on safety, proper lifting techniques, and customer service expectations.Foster a collaborative and respectful working environment on every site.Operate pickup trucks and/or box trucks (with or without trailers) as part of job execution.Safely transport equipment and materials between customer locations, parking lots, and staging areas.Ensure all driving complies with DOT and Flex standards.Serve as the on-site point of contact for the customer throughout the job.Communicate clearly and professionally with customers to set expectations and resolve any concerns.Represent Flexs values of professionalism, reliability, and innovation.Ensure all team members adhere to safety protocols and use required protective equipment.Conduct pre-job safety walkthroughs and identify any risks or concerns before starting work.Report any incidents or job exceptions promptly to HQ/Operations.QualificationsRequired: 2+ years of experience in the moving or storage industryPreferred: 2+ years in a team lead or supervisory roleRequired: Valid drivers license and clean driving recordPreferred: Experience driving box trucks or pickup trucks with trailersAbility meet the physical requirements of the position with or without reasonable accommodationStrong communication skills and customer-facing experienceTech-savvy and comfortable using a smartphone and apps for scheduling, tracking, etc. (Slack, Back Office system, etc.)Strong decision-making skills in dynamic, real-time job environmentsPhysical Requirements:Physical Activity / RequirementFrequency / ExpectationLifting / CarryingAbility to lift and carry up to 75 lbs repeatedlyStanding / WalkingProlonged periods of standing and walking during job executionBending / Stooping / KneelingRegularly required with loading and unloadingPushing / PullingFrequent pushing and pulling of carts, furniture, or equipmentClimbingOccasional use of steps, ramps, or short laddersDrivingOperating a pick-up trick for extended periodsHand DexterityHandling tools, equipment, and mobile devices (Smartphones)Visual ActivityReading delivery instructions, maps, labels, and operating vehiclesPersonal Protective Equipment (PPE)Must wear PPE (e.g gloves, safety vests, etc.) as required by FlexEnvironmental ExposureWork may be performed in outdoor conditions including heat, rain, or coldJob Type: Full-timeBenefits:401(k)401(k) matchingDental insuranceFlexible scheduleHealth insuranceVision insuranceRequired qualifications:Legally authorized to work in the United StatesPreferred qualifications:20 years or olderMotor Vehicle Report (MVR) ReviewAvailable to work: holidaysAvailable to work: early morningAvailable to work: late at nightAvailable to work: weekendsAvailable to work: overtimeAvailable to work: weekdays2+ years of experience in the transportation industryAble to stand for duration of shiftAble to comfortably lift 50 lbsValid driver's license