Job Title

Seeking a motivated, high-energy candidate with a strong customer service background in fields such as restaurant, hotel and hospitality for a customer service position based in the Operating Room at one of our accounts in Marrero, LA. Surgical Technologists and CRCST Certification a plus. Connected Surgical will provide training. QualificationsCRCST preferred or must be obtained within 6 months of hire (CSi provides all study material and exam fee)Customer service backgroundHigh level of professionalismResponsible and dependableStrong interpersonal communication skillsManagement experience a plus but not requiredStrong rapport building skillsHigh-energySelf-MotivatedDesires opportunities for advancementCollege Degree a plus but not required About the CompanyConnected Surgical is a fast-growing customer service-based company that provides services and support for minimally invasive surgical procedures to our customers across the US. We provide surgical instrumentation, video systems, technical support and sterile processing to our customers while delivering them cost savings averaging 30% annually. About the JobThe Surgical Support Specialist role entails supporting minimally invasive surgical procedures in the operating room. Interacting with customers (surgeons, nurses, hospital management, and surgical technologists) on a daily basis. You will be determining needs of the surgeon prior to the procedure; assisting in setting up the operating room and pulling all necessary instrumentation for the procedure; are in the room and available to help troubleshoot video equipment and answer any questions or address any complaints of the surgeon, nursing staff or surgical technologists may have. Physical Demands & Work EnvironmentThis position requires a high level of physical activity in a fast-paced hospital setting. Team members should expect to spend the majority of their shift standing and walking between departments. The role also involves frequent pushing, pulling, bending, and twisting, as well as the ability to lift and maneuver equipment and supplies weighing up to 25 pounds. Candidates must be comfortable remaining on their feet for extended periods and performing repetitive physical tasks throughout the day. Advancement OpportunitiesConnected Surgical is a fast-growing company with many opportunities for growth both locally and nationwide. We never hire managers from outside of the company. Every manager employed by Connected Surgical started out originally in this role. Connected Surgical also has a Management Development Program to develop employees that are interested in advancing with the company. Management opportunities available after 1 year of employment. Schedule:9:00AM-5:30PM Mon-Fri rotating call on weekends, overnight on weekdays and holidays with the rest of the CSi team. Benefits:Complete Medical, Dental and Vision benefits of which Surgical Concepts & Innovations covers 75% of the cost of those insurance plans on behalf of the employee. Employee responsibility is only 25%.Life InsuranceShort and Long Term DisabilityAccident InsuranceCritical Illness Insurance401k Retirement with company match10 days of PTO annually, accrued each bi-weekly pay period.5 floating holidays annually, accrued quarterly. Pay:Connected Surgical offers competitive starting salaries based on level of education and experience. Employees are salaried employees who start out at $44,100/year if not certified or $47,100/year if certified.Required qualifications:Legally authorized to work in the United States18 years or older