We are looking for a Remote Help Desk Representative to help customers and staff with basic technical and account support. You will answer questions, solve simple issues, and guide users when needed.DUTIES: Answer customer questions by phone, email, or chat Help fix basic technical or account problems Record customer issues Send complex problems to the right team Provide friendly and professional supportRequired qualifications:Legally authorized to work in the United States18 years or older
Job Title
Remote Help Desk Representative