Job Title

**Business Account Executive Role Overview** This position requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. The Business Account Executive is responsible for selling primary and ancillary communications solutions to small and medium-sized businesses within a specified territory. Primary services include coax delivered Internet, video, and voice. Ancillary services include custom hosting, desktop security, data backup, data storage, toll-free numbers, additional email addresses, static IPs, and more. Achieving sales and revenue goals through successful prospecting for new customers as well as the successful sale of bundled services to new customers. Generating all sales leads through a variety of prospecting tactics and working every lead from initial contact to sale. Developing and implementing a Territory Plan (under the instruction of the Sales Manager) which is designed to expand the customer base within their assigned territory. Focusing 100% on generating new Internet, voice, and video customers. Actively and consistently supporting all efforts to simplify and enhance the customer experience. Placing orders through order management software. Working with the Account Coordinator in the event the order cannot be automated to ensure that all necessary administrative work necessary to support sales activities including sales orders, contracts, billing forms, and sales reports are accurate and submitted in a timely manner. Handing off customer service and non-sales related client inquiries to the Customer Service department; focusing on selling. Having a complete understanding of Spectrum Business coax services, rates (individual and bundled), and applicable taxes. Demonstrating selling skills and product knowledge. Practicing selling skills with other Account Executives regularly. Reading sales books and taking sales courses to learn new sales techniques; practicing and implementing new sales techniques regularly. Maintaining accurate records of all sales and prospecting activities including sales calls, presentations, closed sales, and follow-up activities within assigned territory, including the use of to maintain accurate records to maximize territory potential. Meeting and exceeding performance standards as defined by the department Standards of Performance (SOP) and the Spectrum Way Sales Model.