Overview:We are seeking a reliable and customer-oriented individual to join our team as a Front Desk Clerk. This position plays a crucial role in ensuring guest satisfaction and maintaining smooth operations . If you have a passion for hospitality and enjoy providing exceptional service, we would love to hear from you.Duties:- Perform night audit procedures, including balancing accounts and generating reports- Greet guests in a friendly and professional manner- Check guests in and out of the hotel, ensuring accurate and efficient processing- Handle guest inquiries, requests, and complaints promptly and courteously- Provide information about hotel amenities, services, and local attractions- Assist with guest reservations and ensure accurate booking information- Operate phone systems to answer incoming calls and transfer to appropriate departments- Maintain cleanliness and organization at the front desk area- Collaborate with other hotel staff to ensure smooth operationsExperience:- Previous experience in front desk roles preferred- Knowledge of hotel management systems and procedures is a plus- Excellent guest relations skills with a focus on providing exceptional customer service- Strong communication skills, both verbal and written- Proficient in operating phone systems and other office equipmentBenefits:- Competitive pay based on experience- Training provided to enhance skills and knowledgeIf you are passionate about hospitality, have excellent communication skills, and enjoy working in a fast-paced environment, we encourage you to apply for the position of Front Desk Clerk . We look forward to reviewing your application.Job Type: Full-timePay: From $15.00 per hourExpected hours: 40 per weekBenefits:* Employee discount* Health insurance* Paid time off* Vision insuranceSchedule:* 8 hour shift* Day shift* Evening shift* Every weekend* Holidays* Morning shift* Night shift* On call* Overnight shift* Overtime* Weekends as neededExperience:* Hotel experience: 1 year (Preferred)Ability to Commute:* Wichita, KS 67207 (Required)Ability to Relocate:* Wichita, KS 67207: Relocate before starting work (Required)Work Location: In person
Job Title
Front Desk Associate