Job Title

*Job Summary*We are seeking a motivated and friendly Front Desk Agent to join our team. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and ensuring a smooth check-in and check-out process. This role requires strong organizational skills, attention to detail, and the ability to manage multiple tasks in a fast-paced environment.*Duties** Greet guests warmly upon arrival and assist with check-in and check-out procedures.* Manage phone systems to handle incoming calls, inquiries, and reservations.* Maintain an organized front desk area, ensuring all materials are stocked and accessible.* Utilize calendar management skills to schedule appointments and coordinate guest requests.* Provide information about local attractions, services, and amenities to enhance guest experience.* Handle customer service inquiries and resolve issues promptly with professionalism.* Assist with administrative tasks as needed, including data entry and office organization.* Ensure compliance with health and safety regulations while maintaining a welcoming atmosphere.*Experience** Previous experience in a front desk or customer service role is preferred.* Familiarity with phone systems and office equipment is essential.* Bilingual candidates are highly encouraged to apply as communication with diverse clientele is beneficial.* Strong organizational skills with the ability to prioritize tasks effectively.* Excellent time management skills to ensure timely responses to guest needs.* Experience as a dental receptionist or in a similar healthcare setting is an advantage but not required.Join our team as a Front Desk Agent where your contributions will help create memorable experiences for our guests!Job Types: Full-time, Part-timePay: $19.00 per hourExpected hours: 20 – 40 per weekBenefits:* Employee discount* Flexible schedule* Health savings account* Paid time offSchedule:* 8 hour shiftAbility to Commute:* Petoskey, MI 49770 (Required)Ability to Relocate:* Petoskey, MI 49770: Relocate before starting work (Required)Work Location: In person