Job Title

Under the supervision of the AVP Indirect Lending, performs all duties associated with processing Indirect Consumer loans. Monitors Dealer track, RouteOne and CUDL, Indirect applications. Reviews loan packages and determines steps necessary to complete processing and funding in an accurate and timely manner. Adds value to the organization by assisting with the process which adds assets to the Credit Unionu0026rsquo;s portfolio. Works directly with the Auto Dealers and members. Assists with training less experienced team members on lending products and processes and provides technical guidance. Responsibilities:Performs duties related to processing and funding of indirect consumer lending productsReviews documentation to ensure it corresponds with loan application; confirms accuracy of member information, conducts a comprehensive review of income verification, loads data in Loan Origination System, and funds in accordance with loan officeru0026rsquo;s instructions/stipulations. Work directly with Indirect Auto dealers to communicate loan stipulations and fundingu0026rsquo;s.Accepts incoming calls from vendors, dealerships and external and internal members. Answers questions and provides information related to loan processing and loan fundingIndirect loans, reviews completed Indirect Funding Form and Checklist to confirm completion in accordance with credit union standards. Sends completed package to Records/File Room after funding is completedCompletes telephone interview/verification of indirect applicants and collateral along with verification of physical damage insurance coverage for the financed vehicleAdheres to all auditing procedures designed to document the lending process and provide the proper checks and balancesAssists with training on lending products and processes and provides technical guidance Supports and participates in continuous improvement activitiesRepresents the Credit Union in a positive and professional mannerOther related duties as assignedMaintains member and other sensitive information with confidentialityTreats co-workers and members with respectQualifications:Minimum two years indirect lending experienceConsumer loan processing and or funding experienceA comprehensive knowledge of all consumer lending products, documentation, policies and procedures, services and delivery methodsWorking knowledge of NCUA lending regulations, and consumer lending and collections concepts and practicesMust be able to communicate effectively with members, management, team members and external third-partiesAbility to interface with people in a positive manner with empathy, courtesy and tact. Strong interpersonal and consulting skillsAble to handle difficult callsTeam oriented and the ability to work collaborativelyAbility to analyze and solve problems relative to member service needsMust be able to coordinate, manage and guide multiple priorities simultaneously and effectively through to completionAbility to utilize calculator with accuracyProficiency in the operations of a PC and Microsoft Office applications such as Outlook, Word and ExcelEducation:High School or EquivalentWebsite:/careersBenefits:MedicalDentalVisionLife InsuranceFlexible Spending Account401(k) MatchingPaid Time OffTraining ProvidedTuition ReimbursementCovid-19 Precaution(s):Remote Interview Process (some positions vary)In-Person Interview required for Front-Line PositionsSocial Distancing and Mask Guidelines in place