Job Title

Job DescriptionWant to make a difference in the healthcare industry?In working with our sales team, you will act as a primary resource in a specific FUNCTIONAL area of expertise for sales support, field sales and/or customer teams in achieving key performance measures.POSITION SUMMARYWant to make a difference in the healthcare industry?In working with our sales team, you will learn how to help our agents grow sales in the Medicare health market while building a strong and collaborative relationship with your team. Our department has a history of solid sales growth and is an encouraging and positive place to work. If you have a strong work ethic, positive attitude and willingness to learn, along with the correct skills and qualifications, we would love to have you join our this role, you will act as a primary resource for product and agent service support for field sales and/or customer teams. Handles multiple incoming calls from agents nationwide Possesses knowledge all Aetna health products available to the senior market. Gives guidance with sales inquiries Manages various software applications while taking calls and documents processes effectively Cultivates positive and successful relationship with field sales force/broker/consultant community/customer teams Navigates and instructs the customer on how to use agent support website Completes sales orders and requests for materials Trains and mentors other employees if needed Manages other support projects for team as neededRequired Qualifications1-3+ years customer service, call center environment; RequiredMicrosoft Office (Excel and Outlook) computer skillsCOVID RequirementsCOVID-19 Vaccination RequirementCVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated. You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.Preferred Qualifications1-3+ years health insurance sales, focus on Medicare health servicesPositive attitude and ability to be flexible in face paced sales environmentEducationHigh School diploma, G.E.D. or equivalent experienceBusiness OverviewAt Aetna, a CVS Health company, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart.We are committed to maintaining a diverse and inclusive workplace. CVS Health is an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, gender, gender identity, age, disability or protected veteran status. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.