Job DescriptionThe New Business Sales Support position is responsible for managing the start to end RFP process to deliver new business sales. Ensures timely and accurate enrollment, installation, set up and eligibility for new sold accounts.Qualifying Requests Reviews incoming requests (new/growth RFPs/RFIs and proactive quotes) for strategic and capabilities match; preliminary and/or final risk evaluation/selection; determination of likelihood of success vs. resource allocation; Consultative Selling Cultivate critical relationships (field sales/service, broker/consultant community/customer teams, Health local market and Home Office operations; analyze competition and competitive position; assess customer needs and expectations vs. Health capabilities/strategy; assist in development of customer sales strategies; Develop and Deliver Proposal - may include some or all of the following: Develop proposal project plan Coordinate responses from all Health resources in support of Health's response - GI, SH, local market, operations, ancillary products/services areas - Determine exceptions and resource commitments - Negotiate appropriate Aetna response. Coordinate and or complete case underwriting and pricing components - Claim evaluation - Expense calculation - Guarantee structure - Stop loss pricing Complete questionnaire Prepare all financial exhibits/document all assumptions Determine proposal layout and coordinate assembly Negotiate appropriate Aetna response with external customer May participate in meetings/presentations/site visits Coordinate logistics Prepare/coach participants Develop presentation materials Participate as presenter Negotiate terms of deal Post sale activities Confirm and communicate sold case specifics to internal Aetna parties, consultant and customer Participate in contractual/installation activities Financial follow-up as necessary Documentation and transfer to customer team Senior Position may include: representing area in interdepartmental meetings/projects recognized as highly experienced in job related function(s). May review work of other unit members may take the lead for presentations for selected customers mentoring and or training of other employees delegated authority for exceptions in pricing and risk selection decisions.Required Qualifications- Intermediate Excel skills, required- Intermediate PowerPoint skills, required- Windows 10 environment, preferred- Experience with sales support; underwriting a plus- Overtime may be required- Good written/verbal communication skills and the ability to communicate with both technical and non-technical personnel; ability to listen, clarify and respond well to questions.- High level of productivity, reliability, responsibility, dependability, organization and accuracy. - Ability to take initiative to meet challenges with resourcefulness and new innovative approaches while maintaining a high level of quality. - Must possess a passion for teamwork, client service and reaching business results through problem solvingCOVID RequirementsCOVID-19 Vaccination RequirementCVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated. You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.Preferred Qualifications- California Insurance Producer license, preferred (required within 6 months of hire)- Healthcare background helpful- 1 to 3 years of work experience preferred- Opportunity for advancement possible- Aetna various internal legacy systems knowledge a plusEducationBachelor's preferred or work equivalentBusiness OverviewBring your heart to CVS HealthEvery one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver.Our Heart At Work Behaviors support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
Job Title
Sales Support New Business (Northern California)