Job Description- Conducts investigations to effectively pursue the prevention, investigation and prosecution of healthcare fraud and abuse, to recover lost funds, and to comply with state regulations mandating fraud plans and practices.- Conducts investigations of known or suspected acts ofhealthcare fraud and abuse- Communicates with federal, state, and local law enforcement agencies as appropriate in matters pertaining to the prosecution of specific healthcare fraud cases- Investigates to prevent payment of fraudulent claims committed by insured's, providers, claimants, customer members, etc.- Facilitates the recovery of company and customer money lost as a result of fraud matters- Provides input regarding controls for monitoring fraud related issues within the business units- Delivers educational programs designed to promote deterrence and detection of fraud and minimize losses to the company- Maintains open communication with constituents within and external to the company.- Uses available resources and technology in developing evidence, supporting allegations of fraud and abuse.- Researches and prepares cases for clinical and legal review.- Documents all appropriate case activity in tracking system- Makes referrals and deconflictions, both internal and external, in the required timeframe- Cost effectively manages use of outside resources and vendors to perform activities necessary for investigations- Exhibits behaviors outlined in Employee CompetenciesRequired Qualifications- Minimum one year in healthcare field working in fraud, waste and abuse investigations and audits.- Strong analytical and research skills.- Proficient in researching information and identifyinginformation resources.- Strong verbal and written communication skills.- Strong customer service skills. - Ability to interact with different groups of people at different levels and provide assistance on a timely basis.- Proficiency in Word, Excel, MS Outlook products, Database search tools, and use in the Intranet/Internet to research information.- Ability to utilize company systems to obtain relevant electronic documentationCOVID RequirementsCOVID-19 Vaccination RequirementCVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated. You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.Preferred Qualifications- Located in the Illinois area. If not located in Illinois, must be willing to travel to Illinois. - Credentials such as a certification from the Association of Certified Fraud Examiners (CFE), an accreditation from the National Health Care Anti-Fraud Association (AHFI)- Billing and Coding certifications such as CPC (AAPC) and/or CCS (AHIMA)- Knowledge of CPT/HCPCS/ICD10 coding- Experience with Medicaid/Medicare - Knowledge of Aetna's Medicaid policies and procedures is a plusEducation- Bachelor's degree, or Associates' degree with additional one year of healthcare fraud investigation experience.Business OverviewBring your heart to CVS HealthEvery one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver.Our Heart At Work Behaviors support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
Job Title
Investigator - Special Investigation Unit (Fully Remote)