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Job Title


PayFlex Senior Manager, Sales Support


Company : CVS Pharmacy


Location : Hartford, CT


Created : 2025-10-04


Job Type : Full Time


Job Description

Job DescriptionPayFlex has been in the benefits administration business for more than 30 years, dedicated to health care account offerings. We help nearly three million employees across the country fund their out-of-pocket health care expenses with pre-tax dollars and lower their taxable income. Our experience has propelled us forward to evolve our offerings beyond the standard pre-tax offerings and with a purpose to make it simple to plan, pay, and save for personal well-being. As part of CVS Health, we're revolutionizing the consumer health care well-being journey.You will lead a team consisting of sales support functions in support of stated mission and achievement of PayFlex performance measures. These are the professionals who help us build our business in the national accounts, middle markets, small group markets, distribution channel, group insurance and specialty products areas. Their goal is to meet customer needs and help them make better decisions and about their health care and health care this role , you will work remote anywhere within the United States.Fundamental Components Achieve revenue, customer, membership and/or profit earnings growth by providing strategic and technical support throughout the sales support process. Cultivate and manage relationships with various internal/external customers. May include existing plan sponsors/prospects, brokers, consultants, health local market, field representatives, etc Review incoming requests (new/growth RFPs/RFIs and proactive quotes) for strategic and capabilities match Completes preliminary and/or final risk evaluation. Performs consultative selling Analyze competition and competitive position. Oversee completion of annual broker/consultant surveys in support of proposal process Assist in development of customer sales strategies Develop systems and procedures to support sales process Coordinate sales related activities across multiple functions Manage the workflow of contracting or broker services Assists team members in handling difficult sales situations (rates, exceptions, conflicts) Oversee Development and Delivery of Proposals (e.g. development of proposalresponse strategy, determine exceptions and resource commitments, etc.) Provide oversight and sign off on financial exceptions (claim evaluations, expense calculation, guarantee structure, stop loss pricing) Develops presentation materials and participates in meetings/presentations/site visits Accountable for achieving team and organizational KPMs. Operationalize overall direction from senior management (translating applicable business plan into everyday activities and operations) Serve as liaison between team members and senior management Negotiate resolutions to internal/external barriers relative to the salessupport processRequired Qualifications 3-5 years sales management experience 5 plus years of leadership experienceCOVID RequirementsCOVID-19 Vaccination RequirementCVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated. You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.Preferred Qualifications5+ years of employee benefits or benefit consultant experienceEducationBachelor's degree or 9 years of equivalent experience.Business OverviewBring your heart to CVS HealthEvery one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver.Our Heart At Work Behaviors support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.