Job Title

Job DescriptionAs a Digital Product Manager, you will be an entrepreneurial and innovative product leader with a user-centric mindset and proven experience in driving the product development process. You will collaborate with internal project stakeholders across sales, marketing, credit, legal, finance, compliance, operations and executive management to translate business needs into an effective product strategy. The Digital Product Manager is essential to ensuring CVS Health maintains its leading position in a highly competitive market. The Digital Product Manager position is responsible for assessing emerging trends, technologies, electronic platforms and potential partnerships that allow us to deliver innovative experiences that improve the customer experience. The position operates in a highly collaborative environment that follows the Extreme Programming (XP) methodology. You'll own the product vision, strategy and outcome-oriented roadmap, prioritize product features and capabilities, and maintain a healthy product backlog (i.e. writing and accepting user stories). You'll spend each day collaborating with stakeholders, users, and a deeply dedicated team as you create amazing products. As part of the Enterprise Product Acceleration team, you will be leading innovative and bold initiatives aimed at transforming health care using the latest technologies and methodologies. The Digital Product Manager must have exceptional problem-solving skills, be an effective communicator that uses his/her abilities to successfully collaborate with others, able to lead and influence product conversations, build consensus among a wide range of business partners, and instill commitment from direct reports to deliver high performance results towards the development and execution of enhanced product offerings. This role requires a high level of collaboration, a willingness to question the status quo and a passion for IT Innovation. Candidates must be able to work in a hybrid model that will depend on product specific requirements: new efforts may be in person for a few weeks - through MVP (minimum viable product). It is a hands-on product management position that works across the entire product lifecycle from product-market fit, experience design, implementation, delivery and post launch support. Responsibilities Responsible for product strategy, vision and the product backlog Use customer feedback, detailed market analysis, and data gathering to make decisions about product strategy Define and manage metrics to measure the success of your efforts and to inform the overall product strategy Know your customer; invest significant time speaking with your current and potential customers to understand their needs & habits Engage in build-test-learn activities to quickly validate assumptions and product direction Decompose complex problems into smaller manageable tasks by creating and prioritizing a backlog for your XP team Manage the product backlog, create an effective vision and provide timely stakeholder feedback on development iterations Ensure the successful execution of development standards to ensure tight feedback loops and clear product definition Coach and mentor members of the team as well as members of the cross-functional development organization on how to collaborate and conduct idea generation, consumer research, test design and execution, measurement, product implementation, customer interactions and roll outRequired Qualifications5+ years of IT or Digital Product Management, IT or Digital Project Management, Business Analyst, or similar full SDLC experience, with a minimum of 3 years of experience in translating business needs and requirements gathering to IT or Digital Products5+ years of knowledge of Information Technology principles, Agile development methodologies and knowledge of Cloud platforms / applications/ software products or design tools 5+ years of experience in handling customer expectations and relationship buildingCOVID RequirementsCOVID-19 Vaccination RequirementCVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated. You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.Preferred QualificationsBachelors Degree in engineering, finance, computer science, marketing or related business degree preferredExperience as a Product Manager in an Extreme Programming (XP) environmentu2028 Experience with UX design advocacy within large business and technology organizations Pharmacy Benefit Management (PBM) and Healthcare industry experience a plus Determination to enhance quality and save cost as part of continuous process improvement Excellent written, verbal, and visual communication skill Experience with leading others in Design Thinking and Human-Centered Design practices Deep experience & love for working within an Agile methodology at an enterprise level Entrepreneurial, with a strong inclination towards action, preferably with experience shipping software 5+ years of experience operating in an environment driven by KPIs and the ability to determine course of action required to meet goals Ability to communicate moderate to complex and innovative concepts to a new product development team with proven experience in data-driven decision making Ability to analyze and interpret moderate to complex concepts Understanding of and experience working in a development environment Demonstrated ability to communicate across multiple levels of leadershipEducationHigh School diploma or GED and equivalent work experience in lieu of degreeBusiness OverviewBring your heart to CVS HealthEvery one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver.Our Heart At Work Behaviors support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.