Job Title

Job DescriptionAs the Lead Director, Client Solutions Leader you will be responsible for defining and overseeing the implementation of the strategy to manage all aspects Medicaid plan design for our pharmacy benefits management (PBM) business. You will work closely with CVS Caremark Leaders in shaping the digital transformation strategy and aligning departments to the vision, solutions and returns on the investment.The spectrum of tasks range from innovative product innovations to optimizing the efficiency of existing system functionality. In addition to this you will lead a team of Medicaid product managers, develop vision, sustainable strategies, and execute on the roadmap and measure the outcomes of the strategy in partnership with all the departments.Other duties will include: Apply entrepreneurial thinking and action Leverage your experience of the market Connect with clients in the marketplace Have a deep understanding of all processes and methods in product management and technical development Lead the team successfully and apply common methods to drive excellence in roles and function Have a unique blend of business and technical understanding to create and present decision proposals based on facts Possess the ability to translate complex relationships and solutions into understandable and visual representations and strategies, as well as present these both internally and externallyTo be a candidate for this role you will possess the following: Experience owning the end to end customer experience, delivering key customer benefits by focusing on speed and quality Business background with deep understanding of customers, the company's value proposition for its healthcare products, including the technology context and strategy Strong technical, business and finance acumen Able to convey complex ideas in a strategic and concise fashion Ability to recommend solutions, champion change, manage implementation, influence others, and foster teamwork Excellent analytical and problem solving skills Excellent verbal and written communications skills, including solid experience with group presentations Ability to lead Joint requirements & Design sessions that drives automation and Innovation Knowledge of operations/systems interfaces and interdependencies is crucial Strong decision making, strong creative problem solving, and management of details Ability to attract highly skilled people, develop and build a high performance cultureThis position is a remote position and candidates can live anywhere in the U.S.Required Qualifications 10 years of experience in managing benefit and product development teams 5 years of experience within the PBM or Managed Care fieldsCOVID RequirementsCOVID-19 Vaccination RequirementCVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated. You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.Preferred Qualifications Deep knowledge of the Prescription Benefit Industry and specific experience with Clinical Prior Authorizations Deep knowledge of MedicaidEducation Bachelor's Degree or equivalent work experience Master's Degree preferredBusiness OverviewBring your heart to CVS HealthEvery one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver.Our Heart At Work Behaviors support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.