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Job Title


Sr Manager, Organization Development


Company : CVS Pharmacy


Location : Hartford, CT


Created : 2025-11-01


Job Type : Full Time


Job Description

Job DescriptionThe Senior Manager, Organizational Design role, will work at the direction of Executive Director Organizational Design leader to analyze, design, and advise organizational design projects across the CVS Health Enterprise. The primary responsibilities of this role will include: Serve as a trusted advisor to Senior Human Resources Business Partners and Senior Business or Function Leaders across the enterprise to provide organizational design expertise and knowledge. Partner with Human Resources Business Partners and Business or Function Leaders to facilitate and advise organizational design projects across the enterprise based on business unit or enterprise specific needs. Provide a subject matter expert (SME) perspective and provide recommendations for improvements or modifications to organizational structures, workflows, and/or job descriptions. Draft and develop organizational design, workflow, job description deliverables, materials, or documentation as part of project work to support specific business unit areas or the enterprise. Provide education or capability building to Human Resources Business Partners and Leaders across the enterprise to inform colleagues of organizational design frameworks, steps, tools, and templates. Ensure CVS Health Human Resources and Compensation policies and requirements are adhered to in organizational design work across the enterprise. Partner with other HR CoEs outside of the organizational design practice area or with other areas of the business to support the enterprise. Ensure industry standard organizational design best practices are followed in draft organizational structure models, workflows, and job descriptions. Support the work to further expand or improve the organizational design Center of Excellence, by developing new or improved service model and organizational design tools, templates, and playbooks, and coaching or guidance to resources in the Center of Excellence.Required Qualifications 5+ years of general business and/or human capital consulting practices Organizational design processes, best practices, frameworks, tools, and techniques Organizational assessment, analysis, and design Job Assessment, analysis, and design Business process design and/or workflow design Change management frameworks and processes (e.g., Prosci ADKAR, Lewin, Kotter, etc.)COVID RequirementsCOVID-19 Vaccination RequirementCVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated. You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.Preferred Qualifications Healthcare, Health Plans, Pharmacy Services and/or Retail Human Resources Business Partnering and/or Human Resources best practices Compensation philosophy (e.g., Compensation Guidelines, job leveling, etc.) Competency models and assessmentsSkills in: Organizational Design Business consultation Project management Meeting and/or workshop facilitation Stakeholder interviewing and intake of information Communications (e.g., telephone, written, and via facilitated presentation) Microsoft Office Applications (e.g., Outlook, Word, Excel, PowerPoint, OneNote, Visio, etc.) Advanced skills in Microsoft Office PowerPoint and Excel ApplicationsAbility to: Apply organizational design processes, best practices, theories, and techniques to day-to-day work Apply knowledge and experience to solve complex problems and organizational challenges Translate business unit strategy and apply to organizational changes and design(s) Facilitate small to large business meeting(s), design session(s), and workflow review(s) Analyze data, draw conclusions, and identify trends and/or themes Tell a story based on data, insights, and analysis Provide recommendations to different levels of leadership Communicate sensitive, confidential, and/or challenging information Hold difficult conversations with stakeholders at various levels within the organization Prioritize workload and execute work within the confines of deadlines and shifting priorities Work independently as a Subject Matter Expert (SME) with limited supervision on organizational design related projects Perform detailed analysis of job duties and assist with the development of job descriptionsEducationBachelor's Degree or equivalent requiredMaster's preferredBusiness OverviewBring your heart to CVS HealthEvery one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver.Our Heart At Work Behaviors support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.