Job DescriptionON-SITE WINDSOR, CTPLEASE NOTE: This position is supporting the CT data centers on-site and is an overnight (7 PM - 3 AM) shiftDeliver efficient and reliable LAN Center Operational services in accordance with published performance metrics and SLAs. Ensure that appropriate operational standards for hardware, software, and processes are established and maintained. Implement new technologies, in concert with engineering organization, to support and enhance operations and the distributed infrastructure.Monitors LAN Server environment and responds to technical problems utilizing a variety of server monitoring tools. Ensures server backups are scheduled, maintained and verified for successful completion to ensure a stable/reliable LAN environment. Continuously builds knowledge of LAN communications in a multiprotocol, leading edge environment in by assembling a new server, including where to place hardware and software and performing restore requests with minimal assistance.Builds understanding of Change and Problem Management processes, assessing impact of change or problems on the environment. Performs established process functions and procedures to ensure availability, integrity and dependability of LAN server environment. Satisfactorily identifies and resolves problems while making use of knowledge in technology environment. Responds to all alerts in a timely manner, and track/determine recurring issues providing information and proposing recommendations. Fosters effective working relationship with team, customers, technical support staff and vendors and seeks ways to enhance individual and team absence of Intermediate or Senior, performs related duties as assigned or requested by Manager. Works closely with LAN staff on issues as needed, in order to achieve goal of strong knowledge. May provide interface with vendors, engineers and business server owners on implementation/installation/maintenance.- You must be able to lift 50lbsRequired QualificationsComputer course certificate/diploma OR 3 months of experience in at least one the following areas: - Experience in Microsoft Windows Server W2K12 / W2K16 / W2K19.- Experience in building, maintaining, troubleshooting server Hardware.- Experience with monitoring, maintaining, troubleshooting backups.COVID RequirementsCOVID-19 Vaccination RequirementCVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated. You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.Preferred Qualifications- Experience with server hardware, backup software, DCIM tools and network protocols.- A+ certifiedEducation- High School DegreeBusiness OverviewBring your heart to CVS HealthEvery one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver.Our Heart At Work Behaviors support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
Job Title
Computer Services Technician