Job Title

Job DescriptionProcesses Summary of Benefits and Coverage (SBC) requests and generates the needed documents based on provided documentation and available systems information. Assist the field with questions and distribution of the SBCs.Fundamental Components:Analyzes and determines if requests are required and submitted appropriately; additionally, seeks solutions and negotiates essential requirements in support of any non-standard plan selections.Consults and communicates with internal constituents regarding the details associated with the requests in a timely manner. Completes timely and accurate Summary of Benefits and Coverage documents in order to satisfy both internal and external deadlines for production - impacting a wide variety products and services.Reviews benefit provisions to ensure compliance with legislative mandates.If required, communicates revisions essential for supporting and guarding the plan against any unintended liability.Monitors and manages request to meet constituents' expectations and business pletes any required updates or corrections needed to the Summary of Benefits and Coverage documents.Pay RangeThe typical pay range for this role is:Minimum: 17.02Maximum: 27.16Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls. The actual salary offer will take into account a wide range of factors, including location.Required Qualifications- Experience with Aetna Spectrum of products and knowledge of our benefits.- Attention to detail and accuracy.- Problem solving skills.- Analytical skills.- Excellent verbal and written communication skills.- Ability to manage multiple priorities.- Superior customer service skills.- Strong team player.- Product knowledge.COVID RequirementsCOVID-19 Vaccination RequirementCVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated. You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.Preferred Qualifications- Please see required qualifications.Education- High School or equivalent experience.Business OverviewBring your heart to CVS HealthEvery one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver.Our Heart At Work Behaviors support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.