Job Title

Job DescriptionWe are seeking a Lead Director-Employee Relations to support the CVS labor and employee relations function.The successful candidate will have a demonstrated ability i) to quickly assess data, workplaces, behaviors, and relationships to identify risks and gaps in the work environment; ii) to develop and execute sustainable, scalable initiatives, mechanisms, and programs that affect long-lasting changes at all levels; iii) to influence leaders to win alignment, support, and change agents; and iv) to lead through modeling our HeartAtWork Behaviors.The Lead Director will possess significant employee and labor relations expertise, excellent judgment, and highly developed analytical and communication skills. The Lead Director will work closely with business and HR Leaders to understand and improve employee engagement across the organization. The Lead Director will be a core member of the Employee & Labor Relations team and will report to the Vice President of Labor Relations.Essential Responsibilities Risk Detection and Mitigation: Apply employee and labor relations expertise to successfully identify trends and challenges, predict and mitigate risk, and develop and execute solution-focused strategies and programs Crisis Management: Work reactively on crisis-oriented partner issues under extreme time limitations while exercising excellent judgment and leadership Project Management: Independently design, own, and lead successfully large-scale, company-wide projects that improve frontline employee experience Analyze and Interpret Data: Exercise strong analytical skills using data and anecdotes to develop persuasive narratives and recommendations; demonstrated ability to define and measure success of programs Deliver Innovative Solutions: Challenge current practices, industry status quo, and generate creative mechanisms that bring about large-scale solutions Communicate Effectively: Rapidly produce high-quality written communications that concisely analyze problems and move solutions from concept to execution Lead Through Others: Build constructive relationships with critical stakeholders and peers to share information, influence change, and leverage resources to deliver results Problem Solve: Work independently with minimal supervision, in ambiguous situations, and persevere over internal and external barriers to drive resolutions Work at Scale: Design solutions for a single person, station, or situation then translate, design, and launch sustainable mechanisms for entire networksPay RangeThe typical pay range for this role is:Minimum: 100,000Maximum: 221,000Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls. The actual salary offer will take into account a wide range of factors, including location.Required Qualifications10+ years of progressive labor and employee relations OR human resources generalist experience, including experience developing, supporting, and leading human resources initiatives Ability to travel up to 55%COVID RequirementsCOVID-19 Vaccination RequirementCVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated. You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.Preferred QualificationsMulti-functional strategic plan development, oversight and execution Multi-functional budget development, oversight and reporting Demonstrated written and verbal communications expertiseSignificant enterprise-wide program and project management experiencePrior leadership experienceEducationBachelor's Degree or Equivalent RequiredBusiness OverviewBring your heart to CVS HealthEvery one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver.Our Heart At Work Behaviors support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.