Job Title

Great company. Great people. Great opportunities.If you’d like the chance to make your mark with the world’s largest equipment rental provider, United Rentals, come build your future with United Rentals!As a Sr. Systems Analyst - Customer Digital Technologies, you will be tasked to deliver on key strategic objectives. You will be critical in ensuring different software systems integrate and scale well to render industry leading user experiences. You will also contribute at different phases of software development, work with world class vendors, software providers and cater to internal stakeholders at various levels of the organization. This is an amazing opportunity for someone who has high energy, is a self-starter and can work with little guidance on software projects that have tangible impact in the real world.What youll doAct as the primary technical point of contact for a broad range of software enhancements. Help determine scope and negotiate trade-offs for solutions, especially in early stage project discussionsBuild a thorough end-to-end understanding of API call chains and other points of integration for company websites, mobile app, marketing automation and AI enabled productivity initiatives.Work closely with cross-functional teams to align technology solutions with strategic objectivesClarify business requirements and identify gaps in technical specifications and provide risk trade-offs to stakeholdersAssist in all phases of development and deployment of system enhancements to ensure security, scalability and performance of systemsPartner with IT Operations, Infrastructure and Security groups to architect solutions that are secure, robust and scalable.Diagnose and resolve complex system integration challengesProvide rapid, precise technical troubleshooting during high-intensity conference calls and help perform root cause analysis across systemsConduct technical assessments and provide recommendations for system improvementsConduct working sessions to improve the team’s understanding of software systemsResearch and follow latest security requirements, software trends and perform best-practice research to support team goals.Be trusted to generate ideas and move concepts into programming solutions.Take on problems that are not yet fully defined and assist in framing problems so others can engage more easily.Foresee hurdles and risks to projects early on and negotiate steps to mitigate such risks.Research, recommend and implement best security practices, especially OWASP top 10Create and maintain technical documentation including: support knowledge base, data sources, data flows, application logic, enhancement/issue logs, hardware/software architecture, and other project documents.Responsible for other tasks related to assigned systems.Requirements6+ years in programmer analyst or systems analyst roleBachelor’s degree in Computer Science or related Mathematics, Engineering and Business Management fields or equivalent experience.Strong understanding of systems integration concepts with working knowledge inSQL programming like DB2, SQL ServerNo SQL databases like Redis, Mongo would be preferredData warehouse and data lakes like SnowflakeCloud (AWS) and on-prem systems setup would be preferredStrong critical thinking and analytical skillsStrong understanding of web applications and consuming web servicesStrong understanding of various ETL and data replication conceptsOLAP vs. OLTP and the tradeoffs between the twoHands-on software troubleshooting experience while under pressure.Effectively communicate complex concepts, diagnose systems issues with team members, different IT groups and vendors, both verbal and writtenAbility to quickly diagnose and resolve system integration challengesRapidly absorb complex technical and/or conceptual information.Anticipate issues and provide solutions for complex problems.Balance a self-motivated, independent work ethic with intense cross-functional collaboration needed to drive project success.Experienced with Word, PowerPoint, Excel and related productivity toolsExcellent project management and documentation abilitiesSome project-related travel is expected 2-3 times per year.Hybrid work – expected schedule of: M, F remote, Tu, W, Th in office.Why join us?We don’t just “talk the talk!” We’re an award-winning company (recently named a Glassdoor Best Place to Work in 2023) that truly cares about our people - That’s why we offer best-in-class benefits and perks that will support you and your family. In addition to our health and financial plans, we also offer:Paid Parental LeaveUnited Compassion FundEmployee Discount ProgramCareer Development & Promotional OpportunitiesAdditional Vacation Buy Up Program (US Only)Early Wage Access through Payactiv (US Hourly Only)Paid Sick LeaveAn inclusive and welcoming cultureLearn more about our full US benefit offerings here.United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law. If you need a reasonable accommodation at any point of the application process, please email for assistance.At United Rentals, we proudly hire active duty members, veterans, reservists, and their families. The values that define your service—leadership, discipline, integrity, and teamwork—are the same values that drive our success. With many veterans already part of our team, we’re ready to help you transition into a rewarding career. #J-18808-Ljbffr