About UsHSS West Palm Beach is a premier, physician-owned ambulatory surgical center dedicated to providing high-quality, patient-centered care in a safe, efficient, and comfortable environment. We specialize in outpatient surgical procedures and take pride in our commitment to excellence. Position SummaryWe are seeking a proactive and detail-orientedBusiness Office Generalistto support daily administrative and financial operations at our center. This multifaceted role involves patient registration, insurance verification, scheduling, billing support, and front desk reception duties. The ideal candidate thrives in a dynamic healthcare environment, is team-oriented, and has excellent communication and organizational skills. Key ResponsibilitiesGreet and check in patients in a courteous and professional mannerCollect and verify insurance information and obtain necessary authorizations/pre-certificationsAccurately enter patient demographics and billing data into the systemAssist with patient scheduling and coordination of proceduresAnswer phones, respond to inquiries, and relay messages appropriatelySupport medical billing and collections processes, including charge entry and claim follow-upMaintain HIPAA compliance and confidentiality at all timesCollaborate with clinical and administrative teams to ensure seamless patient flow and quality serviceRequired Skills: QualificationsHigh school diploma or equivalent (Associate’s degree preferred)Minimum 1–2 years of experience in a healthcare office setting, preferably in a surgery center or outpatient environmentKnowledge of medical terminology, insurance processes, and electronic health records (EHR)Familiarity with billing software and medical coding is a plusStrong interpersonal, problem-solving, and organizational skillsAbility to multitask, prioritize, and work efficiently in a fast-paced settingEmployment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
Job Title
Business Office Generalist