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Job Title


Director - WCMC Pharmacy Business Operations - Full Time - 8 hours - Days


Company : John Muir Health


Location : WALNUT CREEK, CA


Created : 2025-12-22


Job Type : Full Time


Job Description

Job Description:The Director of Pharmacy Business Operations is a critical member of the Pharmacy leadership team and is responsible for the oversight and analysis of pharmacy-related financial 340B, and purchasing business activities. The Director partners with pharmacy leadership, finance, and other healthcare teams to drive cost-effective and compliant pharmacy business initiatives, ensuring compliance with all State and Federal Regulations.Essential FunctionsFinancial Management & AnalysisDevelop and manage pharmacy operating and capital budgets across all pharmacy locations.In collaboration with financial analysts. Develop operational, financial and drug utilization data management and reporting dashboards.Monitor and analyze pharmacy financial KPI trends, and identify actions to drive strategic initiatives.Ensure accurate charge capture, billing, and reconciliation processes; work closely with Revenue Integrity and Patient Financial Services teams for all billing processes, including outpatient pharmacy revenue cycle performance.Provide oversight to pharmacy chargemaster maintenance.Leads pharmacy external benchmarking analysis and identifies opportunities to improve business performance. (e.g. Vizient ODB, CDB)Establishes and monitors 340B contract pharmacy agreements and relationships to ensure full compliance and maximize 340B savings.Manage drug contracting strategies in alignment with contract teams and assists with negotiation of direct to manufacturer drug agreements and GPO agreements.Oversee pharmacy purchasing teams to drive system standardization and performance’ oversees inventory policies and processes.Serves as the business lead for all pharmacy payer contracts, ensuring appropriate access to commercial and government agreements.Pharmacy Operations SupportOversee centralized purchasing, inventory controls, and policies; identify opportunities for cost savings and waste reduction.Supports the development of pharmacy business cases and financial impact analysis.Act as a business liaison for all pharmacy technology systems, including EMR (e.g., Epic Willow inpatient and outpatient), 340B TPA, automated dispensing cabinets, and inventory systems.Regulatory & Compliance Oversight-Ensure 340B program compliance), including split-billing, eligibility monitoring, internal audits, and external contract pharmacy arrangements.Monitors federal and state regulatory 340B developments and hospital performance.  Leads 340B oversight committee.   Data & ReportingCreate and distribute key performance indicator (KPI) dashboards, productivity metrics, and service line reports that are prioritized by pharmacy leadershipUse business intelligence tools (e.g., Tableau, Power BI) and Excel models to provide insights into pharmacy trends and performance.Analyze formulary. Purchasing and drug utilization trends to support financial decision-making.Leadership & CollaborationCollaborates closely with operational pharmacy leadership, finance, IT, and supply chain.Supervises 340B pharmacy lead and any assigned analysis or support staff.Ensures staff education, risk mitigation to support 340B integrityLeads system 340B oversight committee and participates in system-wide committees and initiatives focused on pharmacy optimization, cost containment, and operational efficiency.Education:Bachelor's or doctorate degree in Finance, pharmacy, or related area - RequiredPharmacy degree or Masters degree (MBA, MHA, MS)  - PreferredExperience3–6 years of experience in pharmacy operations or financial pharmacy oversight role in healthcare setting - RequiredSubject Matter Expert Level knowledge of 340B program compliance and management2 years' experience in overseeing 340B compliance - Required2 years' experience in pharmacy purchasing systems and inventory maintenance - RequiredPharmacist experience - PreferredSkills & CompetenciesStrong knowledge of financial principles, budgeting, and healthcare reimbursementStrong knowledge of outpatient pharmacy payer agreements and negotiationExpert in data analysis and reporting using Excel, and BI tools.  Proficient in EHR/EMR systems and reportingExcellent organizational, written and verbal communication, and problem-solving skills.Ability to manage multiple projects and meet deadlines in a fast-paced hospital environment.Knowledge of medical terminology, generic and trade pharmaceutical names, and pharmacy laws and regulationsKnowledge and experience in a variety of practice settings; including hospitals, infusion centers, specialty and retail settingsAbility to use analytics tools to evaluate and monitor medication utilization and purchasingWork Shift:Exempt Salaried (United States of America)Pay Range:$194,315.00 - $291,472.00SalaryOffer amounts are based on demonstrated/relevant experience and/or licensure.Pay will be adjusted to the local market if hired outside of the Bay Area.Note: Positions at JMH which are exempt (not eligible for overtime) under the level of Manager are listed as hourly for compensation purposes on this posting. The work shift will contain the word ‘exempt’ on it.Scheduled Weekly Hours:40