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About USS United Site Services is the industry leader in comprehensive site services, committed to creating partnerships that help enable our customers' project and event success. Our deep industry expertise, excellence in process management, and dedication to corporate responsibility are pillars of our value proposition; each supported by tangible, best-practice programs. Our success is fueled by the dedication and collaboration of our diverse team, which includes field technicians, customer care representatives, sales professionals, and functional experts. Each member of our team plays a vital role in ensuring a seamless and reliable experience for our customers. By joining United Site Services, you will be part of an organization that values continuous improvement, teamwork, and excellence in every aspect of our business. Primary PurposeAbout USS Looking for a new opportunity where you can make an impact? At USS, we're working to change the perception of the portable sanitation industry and bring awareness to the essential services we provide every day to communities across the nation. USS has grown steadily over the past two decades, and with more places to go, we're not slowing down anytime soon. We're continuing to build a talented team to make up our HQ functions that can grow and go there with us. If you thrive in a fast-paced environment and want to play a pivotal role in evolving an industry, then apply today to Go Places with USS! PRIMARY PURPOSEThe Sales Development Representative Inbound (SDR) role is an essential sales partner in the USS sales process to grow revenue with current customers, expand our customer base and efficiently connect potential customers with sales staff. The SDR is responsible for adequately qualifying and managing all sales leads received through the various data feeds and inbound phone calls, as well as making outbound sales calls related to sales initiatives and campaigns. This position has a clear understanding of the process to identify customer ranking and thresholds of need and how to handle/team sell and delegate accordingly. Essential FunctionsESSENTIAL FUNCTIONSPartner with sales and marketing to execute proactive outbound calls and campaigns related to lapsed customer accounts with declining revenue, repeat projects, job expansion, and cross-selling initiativesPartner with sales to help manage Inbound Business Sales Queue as neededRespond, engage and qualify inbound leads and inquiries from our website and manage Easy Safe and Clean shared mailboxSell all product offerings available in the specific market and contact potential customers to create and maintain long-term partnershipsWork to revenue targets/quotas and KPIs as set by Supervisor. Utilize outside sources to assist in driving KPIs and manage performance intelligentlyEnsure successful follow-through of the sales cycle by maintaining accurate activity and lead qualification in CRM application while ensuring customer needs are metProfile strategic accounts to identify key individuals, research and obtain business requirements, and present solutions to start the sale cycleAct as the subject matter expert of all USS Products and services and educate customers on their LOBProduce quotes and orders through SalesforceManage individual case management box in SalesforcePerform other duties as required SUPERVISORY RESPONSIBILITIES This role has no supervisory responsibilities. Qualifications QUALIFICATIONS EDUCATION Min/Preferred Education Level Description Minimum High School or GED or equivalent combination of education and experience EXPERIENCE Minimum Years of Experience Maximum Years of Experience Comments 3 of related sales or customer experience preferred ADDITIONAL KNOWLEDGE, SKILLS, AND ABILITIESProspecting / Cold Calling / Referral generationProven track record of building business and hitting sales targetsStrong PC proficiency (Microsoft Office, CRM, etc.)Salesforce proficiency experience a plusCustomer care and sales experience, including customer relationship development and referral generationAbility to solution sell-through value alignment to differentiate USS offerings from the competitionTeamwork with all sales channels and operationsLead SourcingClosing and NegotiatingTime ManagementOrganizationExcellent follow-up skills (leads, issue resolution, etc.)Strong written and verbal communicationsDecision making and problem-solvingOther required skills: Presentation skills, building relationships, negotiation, results-driven, capable of achieving sales targetsKeep up to date with industry news to identify opportunities for new business and industry knowledgeKnow the critical steps of projects and project management Physical RequirementsDemand FrequencySit while answering phones or reply to emails ConstantUse hands and fingers to handle, control or feel objects tools or controls FrequentRepeat the same movements when entering data FrequentSee details of objects that are less than a few feet away ConstantSpeak clearly so listeners can understand ConstantUnderstand the speech of another person ConstantFocus on one source of sound and ignore others FrequentHear sounds and recognize the difference between them FrequentSee differences between colors, shades and brightness Frequent Benefits SummaryAll full-time employees working an average of 30 hours or more per week are eligible for the following benefits:Holiday & Paid Time Off (pro-rated for Part-Time employees)Medical/PharmacyDentalVisionEmployer-Paid Short-Term DisabilityEmployer-Paid Employee Basic Life & Accidental Death and DismembermentVoluntary Employee Life & Accidental Death and DismembermentVoluntary Spousal LifeVoluntary Dependent LifeHospital Indemnity, Accident and Critical IllnessCommuter/Transit AccountHealthcare Flexible Spending AccountDependent Care Flexible Spending AccountHealth Savings Account 401(k) with employer matchEmployer-Paid Employee Assistance Program (EAP)Employee Discounts Salary Range $18.82 - $28.22 / hour Pay Transparency Statement At United Site Services, our salary ranges reflect the minimum and maximum base pay for the posted position applicable to all locations across the US. Within the posted salary range, individual pay is determined by the geographic location, job related skills, experience, education, and certifications. Our total compensation package includes base pay plus a comprehensive benefits program. EEO StatementSome positions may require secure site access and/or domestic air travel. All candidates for positions which require secure site access and/or domestic air travel must possess an acceptable form of identification to comply with state and federal regulations, such as REAL ID-compliant driver's license or state ID, or U.S. passport. This statement is not intended to require documentation beyond what is acceptable under the federal I-9 form process administered by the U.S. Citizenship and Immigration Services (USCIS); and should not be construed as creating additional employment eligibility verification requirements. United Site Services is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation , gender identity , age (40 and over), national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status or any other status protected by federal, state or local law. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and co-workers.