Job Title

Event Planning Manager Thompson Seattle | A Hyatt Property Job Overview: At Thompson Seattle, part of Hyatt, we believe in delivering elevated and meaningful guest experiences through thoughtful planning, strong collaboration, and exceptional service. The Event Planning Manager plays a key role in bringing those experiences to life by managing the full planning, detailing, and onsite coordination for a wide range of events and group programs. This position oversees the planning process for rooms-only blocks, multi-day corporate meetings, social celebrations, rooftop receptions and buyouts in The Nest, and entertainment-related stays. The Event Planning Manager works closely with both Group Sales and Event Sales to ensure every contracted booking is executed seamlessly and reflects the Thompson brand. This role requires strong communication skills, a high level of organization, and the ability to manage several programs of varying complexity at the same time. Collaboration across Events, Sales, Operations, Culinary, Beverage, Front Office, and The Nest teams is central to success in this position. Key Responsibilities Event Planning and Detailing • Serve as the primary planning contact for assigned groups and events, including meetings, receptions, social events, rooftop buyouts, entertainment stays, and rooms-only blocks. • Lead all aspects of event detailing, including menu planning, timelines, floor plans, AV coordination, and vendor communication. • Create and distribute accurate BEOs, group resumes, and internal operations communication. • Host tastings, planning meetings, hotel tours, and pre-conference meetings as needed. • Manage payment schedules, required documentation, and all final planning requirements after contract signature. • Support onsite, as needed, during high-impact programs or seasonal peak periods, including summer activity in The Nest. Client Communication and Service • Build strong, professional relationships with clients throughout the planning process. • Provide clear expectations, planning guidance, creative solutions, and consistent follow-through. • Advocate for the client while maintaining alignment with hotel policies, operational capabilities, and service standards. • Support client satisfaction and drive re-bookings through high-quality service and communication. Cross-Functional Collaboration • Partner with all departments of the hotel. • Participate in or lead pre-convention meetings, daily standups, internal planning discussions, and operational walk-throughs. • Work closely with staff to ensure accuracy, timeliness, and operational readiness. • Provide feedback and support for process improvements, menu updates, and event service enhancements. Operational Excellence • Maintain organized and accurate records in Hyatt systems. • Ensure timely and accurate posting of charges in collaboration with Accounting. • Support hotel event profitability by reviewing F and B minimums, rental needs, and overall program scope. • Assist during peak volume periods, especially summer corporate happy hours, weekend social events, and high-demand Nest activations. Qualifications • A genuine desire to deliver memorable guest experiences in a fast-paced and service-focused environment. • Two to three years of experience in hotel event planning, catering or convention services, group coordination, or a related field preferred. • Strong verbal and written communication skills. • Exceptional organization, attention to detail, and follow-through. • Ability to manage multiple programs with varying timelines and complexity. • Interest or experience in a variety of event types, including meetings, receptions, social events, and entertainment-related stays. • Proficiency in Microsoft Office and the ability to learn Hyatt systems quickly. • Ability to work evenings, weekends, and holidays as event needs require. • Calm under pressure, solution oriented, and collaborative. Why Thompson Seattle Thompson associates thrive in an environment that values creativity, individuality, and thoughtful service. We offer meaningful career development opportunities, a supportive culture, and the chance to contribute to a design-forward luxury brand. If you are energized by planning diverse event types, working across departments, and creating seamless experiences for guests and clients, we look forward to meeting you.Qualifications: All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Benefits available with this position include: Medical / Dental / Vision Insurance (Full-Time) after 30 days of employment 401k & Retirement Savings Plan (RSP) Basic Life Insurance Short term disability insurance New Child Leave & Adoption Assistance Compassionate Leave Paid Time Off: • Thompson Seattle colleagues begin accruing Vacation Time on their first day of service. At six months of service, colleagues are vested in the time they have been accruing. Full Time & Part Time Colleagues are eligible for vacation time.Hire Date Through Four Years - 10 Days or 80 hoursFive to Nine Years - 15 Days or 120 hours10 years or greater - 20 Days or 160 hours Sick Leave: Full time, part time and on-call colleagues accrue and have the right to utilize sick and safe time according to Seattle’s Paid Sick and Safe Time Ordinance. As a Tier Three employer all colleagues accrue one (1) hour of paid sick and safe time for every 30 hours worked starting on their hire date, however, these colleagues cannot use their accrued sick time until they have completed 90-days of employment with Hyatt Extended Illness Days: unused sick and safe time in excess of 72 hours converted to Extended Illness Days at the end of each calendar year Holiday Pay: Full-time colleagues are eligible for holiday pay on their first day of employment. The paid holidays for eligible colleagues recognized by our hotel are: New Year’s Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving Day, Christmas Day, and 2 pre-approved days for Floating HolidaysAdditional perks may include: Colleague Discounted Rates as of the 1 st day of employment Complimentary Room Nights for full-time and part-time positions after 90 days of employment Flexible Spending Account Subsidized ORCA Pass or free parking Tuition Reimbursement of $1,000.00 per calendar year Cellphone Reimbursement Complimentary Dry Cleaning Employee Assistance Program Relocation assistance Wage Information: Pay ranges are listed on each job posting individually. Non-exempt managers: The hourly rate for this position is $31.5789, annualized at $78,000.00 salary based on 45 number of hours.