Company Description Job Description Join our dynamic team as a Customer Service Representative at our Florissant, United States location! We're looking for a friendly and efficient individual to provide exceptional customer service and support our daily operations. * Answer incoming phone calls and assist customers with inquiries and orders * Process customer orders accurately and efficiently * Handle cash transactions and maintain a balanced cash drawer * Prepare and package products according to company standards * Maintain a clean and organized work environment * Collaborate with team members to ensure smooth operations and customer satisfaction * Resolve customer complaints and concerns in a professional and empathetic manner * Assist with inventory management and restocking as needed * Adhere to all company policies, procedures, and safety guidelines * Participate in ongoing training and development programs to enhance skills and knowledge Qualifications * Excellent customer service skills with a friendly and professional demeanor * Strong communication skills, both verbal and written * Ability to follow directions and work efficiently in a fast-paced environment * Flexibility to work various shifts, including weekends and holidays * Basic math skills for handling cash transactions accurately * Physical ability to stand for extended periods and lift up to 25 lbs. * Basic computer skills and ability to learn new software systems quickly * Strong multitasking abilities and attention to detail * Team-oriented mindset with a willingness to collaborate and support colleagues * High school diploma or equivalent preferred * Previous customer service experience is a plus, but not required * Ability to remain calm and composed in high-pressure situations Additional Information All your information will be kept confidential according to EEO guidelines.
Job Title
Customer Service Rep(02818) -1620 Shackelford Rd