Job Title

Training Specialist The Training Specialist is responsible for overseeing local training and learning processes, ensuring consistent standards, tools, and documentation. The role partners closely with Operations to ensure all training is effectively tracked, measured, and aligned with Operator and Trade Certification requirements. Core Responsibilities Content: Content Creation & Updating, (LMS, Controlled Documents, SharePoint) Learning Materials, events and Sessions Admin: Assist with Operations and Maintenance Training Creating, modifying, and communicating training calendars for employees who are training. Scheduling training meetings for employees and leaders for progress, board reviews through outlook. Updating master training book for all employees who are currently in training. Including qualifications and workflows. Updating metrics for employees who are currently in training. Maintain and edit training information for changes based on supervisor/manager changes, including who is responsible for what areas, and contact information. Maintain calendar resources for scheduling reviews with employees and leaders. Maintains record retention for training of employees including when to pull, store or discard records. (Both digital and physical) Assigns training in learning management system. Records and pulls reports out of learning management system to report out. Able to create service-now orders regarding new hires and system requests. Follows Labor guidelines for Maintenance Training Programs (Apprentice, Intermediate, Journey) Assists in performance review follow-up, including 90-day reviews and training reviews. Proctors written/computer tests for hiring and promotional moves Assists in creating Requisitions to pay for vendor-led training. (JDE) Understand trade specific training needs and inform schedulers and leadership on deficits. Communication: Communicate with leaders and employees on training changes, needs, and adjustments. Works with vendors for external training needs. Communicates with leaders on what external training needs may be and facilitates these trainings. Communicate with schedulers regarding training scheduling for internal/external training meetings. Communicates equipment certifications, timelines, and OSHA compliance. Communicates with maintenance superintendents/supervisors on maintenance required training. Follows appropriate meeting cadence for training, IE: Apprentice, progress, board reviews. Communicates with appropriate levels of management for changes in training needs, and trainee follow-up. IE: JMC, Operational meetings, etc. Communicates timelines of vendor led training, and records training budgets as required by leadership. Teaching and Training: Facilitates as needed for new recruits, trainees, and leadership, and training the trainers sessions (TTT) Sets up T3 for equipment certifiers in the mill, keeps track of timelines to update certifications. Assists with new hire orientation, facilitator selection, and training of employees as needed. Lead training update meetings with SME (Subject Matter Experts) to ensure updated training is in place, and tracks what has been updated and what needs to be updated. How you will impact WestRock: Improve local team performance through increasing skills and time to certification processes Key system owner ensuring we can see skill gaps and forecast future skill needs prior to losing our talent Cost eliminator driving training efficiencies across roles saving us unnecessary risk and reducing the time allotted for training What you need to succeed: Critical Skills/Capabilities: Growth and Results Oriented: Results oriented person that looks for constant ways to improve. Innovation: Able to support implementation of new processes and new learning technologies to drive training into the flow of work Change mindset: Ability to be a change leader Interpersonal Skills: Possess keen awareness and understanding of the importance of strong interpersonal skills in communicating, achieving OKRs and leading people or teams. (selfawareness) Accountability: Holds self and others responsible for actions and results. Influence: Able to partner and build relationships to influence teams to work together, share best practice and develop and drive effective training for operations teams Decision Making: Uses strong problemsolving skills and supporting information to arrive at optimal decisions in an appropriated timeframe; knows when to decide and/or when to seek additional input, and drive for consensus. Communication: willingness to work on the floor and in a heavy manufacturing world to ensure we can document and teach critical work processes Technical Skills: 13 years experience using or managing a Training System (preferred) Knowledge of Learning Management Systems Microsoft Office - Word, Excel, Outlook, PowerPoint, Forms Outlook Calendar Resources Other Beneficial Qualifications: Facilitation/Presentation Skills Influencing Partnering Critical Thinking Smurfit Westrock (NYSE:SW) is a global leader in sustainable paper and packaging solutions. We are materials scientists, packaging designers, mechanical engineers and manufacturing experts with a shared purpose: Innovate Boldly. Package Sustainably. Guided by our values of safety, loyalty, integrity, and respect, we use leading science and technology to move fiber-based packaging forward. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.